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How to Manage Clock Status on the Web

In this article, learn how to view clock status, clock employees out remotely, and fix missed punches from the Raken web app.

Written by Carolina Manos
Updated over 2 weeks ago

Clock Status on the Raken web app gives supervisors and admins a live view of every employee's clock-in status across all projects. From one screen you can see who's actively working, how many hours they've logged, and which crew and project they're on — and take action without needing to be in the field.


Quick Answer

To manage employee clock status on the Raken web app:

  1. Log into the Raken web app.

  2. Click Time in the left side menu.

  3. Click Clock.

  4. View all employees with their project, crew, clock-in time, hours, and status.

  5. Click the ellipsis (...) menu next to any employee to clock them out, fix a missed punch, or add per diem.

Clock data updates in real time as employees continue working.


Step-by-Step Instructions

On the Web

Step 1: Navigate to Clock

Log into the Raken web app. Click Time in the left side menu, then click Clock. The Clock page shows all employees with columns for Employee, Project, Crew, Clock in time, Hours, and Status. After the Sprint 3 update, the Hours column shows daily hour totals for all employees — not just those actively clocked in. This makes the Clock page valuable even for teams that don't use Time Clock.

Step 2: Filter the View

Click the Filters button to narrow the Clock Status list. Filter by any combination of:

  • Employee / Members

  • Project

  • Employee groups

  • Status — All, Clocked in, or Clocked out

Click Apply to update the view.


Clocking Out an Employee Remotely

If an employee forgot to clock out, you can do it on their behalf directly from the web app.

Step 3: Open the Clock Out Panel

Find the employee you need to clock out. Click the ellipsis (...) menu to the right of their entry. Select Clock out.

Step 4: Confirm the Clock Out Details

In the panel that appears, review and adjust the following fields as needed:

  • Employee

  • Project

  • Crew

  • Cost code

  • End time

Step 5: Submit the Clock Out

Click the orange Clock out button. The time card is updated immediately to reflect the corrected end time.


Fixing a Missed Punch

If an employee clocked in at the wrong time or missed a clock-in entirely, you can correct it from the web.

Step 6: Open the Correction Panel

Find the employee with the missed punch. Click the ellipsis (...) menu to the right of their entry. The menu options are: Clock in, Take break, End break, Switch, Clock out, Clock in at, Take break at, End break at, Clock out at, Per diem, Change crew, Edit crew. Select Clock in at to set a corrected clock-in time, or Clock out at to set a corrected clock-out time.

Step 7: Enter the Correct Time

Enter the correct time. Confirm the Project, Crew, and Cost code are accurate.

Step 8: Save the Correction

Click Save. The correction is applied immediately and logged with the name of the admin who made the change.


Troubleshooting & FAQ

Can I clock in an employee from the web if they forgot to clock in?

Yes. Use the Clock in at option from the ellipsis (...) menu on the Clock Status page to set a corrected clock-in time for any employee.

Can I see clock status for employees across multiple projects at once?

Yes. The Clock Status page shows all clocked-in employees across all projects by default. Use the Project filter to narrow the view to a specific jobsite.

Does Clock Status work for Kiosk users as well as Time Clock users?

Yes. Clock Status reflects live entries from both Time Clock and Kiosk clock-in methods.

Who can view and manage Clock Status?

Account Administrators can see and manage clock status for all employees across all projects. Project Administrators can only see employees on their assigned projects.

Is there a record of who made a clock-out or missed punch correction on the web?

Yes. All actions taken on the Clock Status page — including remote clock-outs and missed punch corrections — are logged and attributed to the admin who performed them.


Technical Specifications

  • Compatibility: All major web browsers (Clock Status is a web-only feature)

  • Offline Capability: No — requires an active connection; data is live and real-time

  • Data Format: Clock status data is included in standard time card exports

  • Plan Required: No plan restrictions — available to all Raken accounts with the Time Clock add-on enabled

  • Add-on Required: Time Clock add-on

  • Role Required: Account Administrator (all projects) or Project Administrator (assigned projects only)


Considerations

  • Clock Status is available on the Raken web app only. Mobile clock management is handled through the Time > Clock tab in the mobile app.

  • The Time Clock add-on is required. Contact your account manager to add Time Clock to your account.

  • Project Administrators can only view and manage clock status for employees on their assigned projects. Account Administrators have visibility across all projects.

  • Remote clock-outs and missed punch corrections are logged and attributed to the admin who made the change.

  • Clock Status shows live data — the Hours column updates in real time as employees continue working.


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More Questions?

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