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How to Manage Clock Status on the Web

In this article, learn how to view clock status, clock employees out remotely, and fix missed punches from the Raken web app.

Written by Carolina Manos

Clock Status on the Raken web app gives supervisors and admins a live view of every employee's clock-in status across all projects. From one screen you can see who's actively working, how many hours they've logged, and which crew and project they're on — and take action without needing to be in the field.


Quick Answer

To manage employee clock status on the web:

  1. Click Time in the left navigation, then click Clock.

  2. View all employees with their project, crew, clock-in time, current cost code/classification/equipment, hours, and status.

  3. Click the ellipsis (...) next to any employee to clock them out, fix a missed punch, switch or edit their cost code/classification/equipment, or add per diem.

Clock data updates in real time. Requires the Performance Plan (part of Time Cards) plus the Time Clock add-on.


Step-by-Step Instructions

This feature is available on the Raken web app only.

Step 1: Navigate to Clock

Log into the Raken web app. Click Time in the left navigation, then click Clock. The Clock page shows all employees with columns for Employee, Project, Crew, Clock in time, Hours, and Status. The Hours column shows daily hour totals for all employees — useful even for teams that don't use Time Clock. If cost code, classification, and/or equipment selection is enabled on the employee's policy (Settings > Production), the page also shows the current value for each of those fields on every active punch.

Step 2: Filter the View

Click Filters to narrow the list. Filter by Employee, Project, Employee groups, or Status (All, Clocked in, Clocked out). Click Apply.


Clocking Out an Employee Remotely

If an employee forgot to clock out, do it on their behalf from the web.

Step 3: Open the Clock Out Panel

Find the employee. Click the ellipsis (...) next to their entry and select Clock out. The panel opens with the time pre-filled to the current moment — you don't need a separate option to backdate it.

Step 4: Confirm the Details

Review and adjust the time, along with Employee, Project, Crew, and Cost code as needed.

Step 5: Submit

Click Clock out. The time card is updated immediately.


Fixing a Missed Punch

If an employee clocked in at the wrong time or missed a clock-in entirely, correct it from the web.

Step 6: Open the Correction Panel

Find the employee. Click the ellipsis (...) next to their entry. For a clocked-in employee, the available actions are: Edit (active punch) · Switch (project/cost code/classification/equipment) · Take a break · Clock out. For a clocked-out employee, Clock in appears instead. Each action opens with the time field pre-filled to the current moment — there's no separate "at" version of an action anymore. Select Clock in (or Clock out) and edit the pre-filled time to set a corrected punch time.

Step 7: Enter the Correct Time

Tap the pre-filled time field and enter the correct time, then confirm the Project, Crew, and Cost code are accurate.

Step 8: Save

Click Save. The correction is applied immediately and logged with the name of the admin who made the change.


Switch vs. Edit

Two different actions are available for correcting cost code, classification, or equipment on a punch, and it matters which one you use:

  • Switch — records a genuine change partway through the shift. It closes the current segment and opens a new one, so the entry splits into two.

  • Edit — corrects something that was wrong from the start of the punch. No split is created; the current entry is simply updated.

Both actions are gated by the same Production toggles on the employee's Time Policy (Settings > Production) — if none of cost code, classification, or equipment selection is enabled, neither option appears. Edit is not available for multi-employee (bulk) actions — only single-employee punches.


Troubleshooting & FAQ

Is this available on the Basic plan?

No. Clock Status requires the Performance Plan plus the Time Clock add-on. Basic plan accounts have neither.

Can I clock in an employee who forgot to clock in?

Yes. Select Clock in from the ellipsis menu, then edit the pre-filled time field to set the correct time.

Can I see clock status across multiple projects at once?

Yes. The Clock page shows all clocked-in employees across all projects by default. Use the Project filter to narrow to a specific jobsite.

Does Clock Status work for Kiosk users too?

Yes. The Clock page reflects live entries from both Time Clock and Kiosk.

Who can view and manage Clock Status?

Account Administrators can see and manage all employees across all projects. Project Administrators can only see employees on their assigned projects.

Is there a record of corrections made on the web?

Yes. All actions — remote clock-outs and missed punch corrections — are logged and attributed to the admin who performed them.

I don't see cost code, classification, or equipment on the Clock page — why?

These are opt-in per Time Policy under Settings > Production. Confirm the relevant "Allow employees to select..." toggle is on for that employee's specific policy. Equipment additionally requires Equipment Tracking enabled at Company > Time Settings > Advanced.

What's the difference between Switch and Edit here?

Switch records a real change partway through the shift and creates a new entry (a split). Edit corrects a mistake from the start of the punch with no split. See "Switch vs. Edit" above.

Where did "Clock in at," "Clock out at," etc. go from the ellipsis menu?

They've been folded into the base action. Clock in, Clock out, and Take a break now each open with the time pre-filled to the current moment — edit that field to enter a different time instead of using a separate "at" option. The result is the same correction, just one menu entry per action instead of two.


Technical Specifications

  • Compatibility: Web app only

  • Offline Capability: No — data is live and real-time

  • Plan Required: Performance Plan plus the Time Clock add-on. Not available on Basic. Equipment display/selection additionally requires Equipment Tracking enabled.

  • Add-on Required: Time Clock add-on — contact your account manager to enable

  • Role Required: Account Administrator (all projects) or Project Administrator (assigned projects only)


Considerations

  • Requires the Performance Plan plus the Time Clock add-on. Not available on Basic. Contact your account manager to enable.

  • Clock Status is available on the web app only. Mobile clock management is handled via the Time > Clock tab in the mobile app.

  • Project Administrators can only manage clock status for employees on their assigned projects.

  • Remote clock-outs and corrections are logged and attributed to the admin who made the change.

  • The Hours column updates in real time as employees continue working.

  • Cost code, classification, and equipment columns/actions only appear when enabled on the employee's Time Policy under Settings > Production. Equipment additionally requires Equipment Tracking enabled.

  • Switch creates a split (new segment); Edit corrects the current punch with no split. Edit is single-employee only.

  • Each punch action (Clock in, Clock out, Take a break) opens with a pre-filled, editable time field — there's no separate "at" version of each action anymore, matching the same change made on mobile.


More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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