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How to Use Photo and File Favorites in Raken

In this article, learn how to favorite photos and files in the Raken Gallery to quickly find and reference your most important project media.

Written by Carolina Manos
Updated over 2 weeks ago

When hundreds of photos and files pile up on a project, finding the ones that matter most takes too long. Raken's Photo and File Favorites feature lets you star your most important media so you can filter and find it in seconds.


Quick Answer

To favorite a photo or file in Raken:

  1. Log into the Raken web app and open a project.

  2. Click Gallery in the left side menu.

  3. Click the Star icon on any photo or file to favorite it.

  4. Click the Favorites button at the top of the Gallery to filter your starred items.


How to Use Photo and File Favorites on the Web

Step 1: Open the Project Gallery

  1. Log into the Raken web app.

  2. Click Projects in the left side menu and select a project.

  3. Click Gallery in the left side menu to view all uploaded photos and files.

Step 2: Favorite a Photo or File

  1. Click the Star icon in the bottom right corner of any photo or file preview to favorite it.

  2. Alternatively, click a photo or file to open the full-size view, then click the Star icon in the top right corner.

Step 3: Filter Your Favorites

  1. Click the Favorites button at the top of the Gallery page to filter and view only your starred items.


How to Use Photo and File Favorites on Mobile

Step 1: Open the Project Gallery

  1. Open the Raken mobile app and navigate to your project.

  2. Tap Gallery in the Project tools grid.

Step 2: Favorite a Photo or File

  1. Tap the photo or file you want to favorite.

  2. Tap the Star icon at the bottom of the screen to favorite it.

Step 3: Filter Your Favorites

  1. Tap the Favorites tab at the top of the Gallery to view only your starred items.


Troubleshooting & FAQ

Can I see another user's favorited files?

Favorites are personal β€” each user's starred items are visible only to them.

Where do I go to upload photos and files?

You can upload photos, videos, and documents from both the web and mobile app. See How to Add Photos, Videos, and Documents to the Raken Mobile App for steps.


Technical Specifications

  • Compatibility: iOS 15+, Android 10+, and all major web browsers

  • Offline Capability: No β€” requires an active connection

  • Data Format: N/A

  • Plan Required: Performance Plan

  • Add-on Required: None

  • Role Required: All users with project access


Considerations

  • Performance Plan required. Photo and File Favorites are available on the Raken Performance Plan only. To learn more about upgrading, contact our team.

  • Favorites are personal per user β€” starred items are not shared across team members.


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More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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