Important project documents should be accessible to your field and office teams at all times. Raken's Document Storage lets you upload, organize, and annotate project files in one central place—so the right information is always on hand when it's needed.
Quick Answer
To upload a document:
Log into the Raken Web App and select your project.
Click Documents in the left side menu.
Click the orange Document + button.
Select Upload document and choose the file from your device.
The document is now available to everyone with access to that project.
How to Use Document Storage on the Web
Step 1: Navigate to Documents
Log into the Raken Web App. Click Projects in the left side navigation bar and select the project where you want to store documents. Click Documents in the left side project menu.
Step 2: Upload a Document or Create a Folder
Click the orange Document + button. Select your action:
Upload document — Opens your device's file explorer. Select the file(s) you want to upload. A folder is not required for individual documents. Documents can be up to 250 MB in size.
New folder — Creates and names a folder to organize your documents.
Step 3: Access and Edit Documents
Once uploaded, documents can be previewed, edited, and renamed by anyone with access to the project—from the office or the field. Use the annotation tool to mark up documents directly in Raken.
How to Use Document Storage on the Mobile App
Step 1: Navigate to Documents
Open the Raken mobile app and tap into your project. Tap the Documents icon in the project menu.
Step 2: Add Documents or Folders
Tap the orange + button to see your options:
Take photo — Capture and upload a photo directly to Documents.
Select photo — Upload a photo from your device's library.
Select file — Upload a file or document from your device.
New folder — Create a folder to organize your uploads.
Step 3: View Documents
Tap any document or photo to view it in full size.
Troubleshooting and FAQ
What file types are supported?
Raken supports common file types including PDF, images (JPG, PNG, HEIC), CAD files (.DXF, .DWG), geospatial files (.KML, .KMZ), and zipped archives. Files can be stored and downloaded; CAD and geospatial files do not have markup capability in Raken.
What is the maximum file size?
Individual documents can be up to 250 MB.
Can I edit documents directly in Raken?
Yes. Raken includes an annotation tool that lets you mark up documents—such as plans or drawings—directly from the web app. Annotated files can be saved back to Document Storage.
Technical Specifications
Platform: Web App and mobile app
Max file size: 250 MB per file
Supported types: PDF, JPG, PNG, HEIC, DXF, DWG, KML, KMZ, ZIP, and other common formats
Access: All users with access to the project
Annotation: Available on web app
Considerations
Documents are stored per project. Each project has its own Document Storage—files are not shared across projects automatically.
Use folders to organize documents by category (e.g., Plans, Permits, Safety Docs) for easier field access.
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More Questions?
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