Raken offers two separate sign-off workflows for time cards — supervisor approval and worker sign-off. Supervisor approval confirms that hours are accurate and locks the time card from further edits. Worker sign-off lets employees acknowledge that their own hours are correct before payroll is processed. Both workflows help ensure your team gets paid accurately and on time.
Quick Answer
To approve time cards as a supervisor (web):
Click Time in the left navigation, then click Time cards > Summary.
Select the pay period using the date picker.
Click Bulk actions and select Approve all — or check individual employees and use Approve selected.
Approved time cards are locked from editing. Only supervisors and Account Administrators can unapprove a time card to unlock it.
Supervisor and Administrator Time Card Approval
Step 1: Set Up Approval Notifications (Optional)
Log into the Raken web app. Click Company in the left navigation, then click Time > Approvals. Toggle on Supervisor approvals. Set the day and time you want Raken to send approval reminder notifications.
This is optional — you can approve at any time without setting up notifications.
Step 2: Navigate to Summary
Click Time in the left navigation, then click Time cards > Summary. Use the date picker to select the pay period.
Step 3: Review Employee Hours
The Summary view shows columns for Employee, Group, Status, Signature, Payroll notes, Attachments, RT, OT, DT, and Total. The Status column shows how many entries have been approved (e.g., "0 of 3 approved"). The Signature column shows whether the employee has signed off.
If a warning banner appears — "Employees have used multiple time policies in the week" — click Filter to see employees to identify who is affected and review carefully before approving.
Step 4: Approve Time Cards
To approve all at once: click Bulk actions > Approve all. To approve specific employees: check the checkbox next to their name, then click Bulk actions > Approve selected.
You can also approve from the Entries view — check individual time card entries, then use Bulk actions.
Step 5: Confirm Approval
Once approved, the Status badge updates to show all entries approved. Approved time cards are locked — they cannot be edited, signed, or deleted until unapproved.
Unapproving a Time Card
Step 6: Unapprove
From the Summary view, click Bulk actions > Unapprove all — or select individual employees first and use Unapprove selected. Once unapproved, the time card is unlocked for editing, signing, or deleting. Regular employees cannot unapprove their own time cards.
Worker Time Card Sign-Off
Worker sign-off is separate from supervisor approval. It allows employees to acknowledge their own hours are accurate before the pay period closes.
Step 7: Enable Employee Sign-Off
Click Company in the left navigation, then click Time > Approvals. Toggle on Employee sign-off. Set the day and time for sign-off notifications. Customize the disclaimer text if needed.
To ensure all employees receive sign-off notifications via text, make sure each team member has a valid phone number saved in their profile.
Step 8: Workers Sign Off via Text Message
On the scheduled day and time, workers receive a text message with a link. Tapping the link opens a web page to review and sign off on their outstanding time cards.
Step 9: Workers Sign Off via the Mobile App
Log into the Raken mobile app. Tap Time in the bottom navigation. Tap the Review tab. Tap Sign off. Tap an employee's name. Tap the ellipsis (...) in the top right and select Add signature. Tap the orange Complete button.
The Review tab also shows Approvals, Time card issues, Photo ID, and Clock questions — all in one place. Sign-off and approval here apply to the selected crew.
Reviewing Sign-Off Status on the Web
Step 10: Check Signature Status
Navigate to Time > Time cards > Summary. The Signature column shows Unsigned (grey) or Signed (green) for each employee. Use this as your final check before exporting to payroll.
Step 11: Send Sign-Off Reminders
Click Bulk actions > Send reminders to notify all employees with unsigned time cards.
Step 12: Download Signed Time Card Reports
Click the download icon in the top right of the Summary view. Select Time card by worker PDF — includes weeks, projects, cost codes, totals, and signatures for all workers.
Troubleshooting & FAQ
What is the difference between supervisor approval and worker sign-off?
Supervisor approval confirms accuracy and locks the time card — it's the admin's formal sign-off for payroll. Worker sign-off is the employee's acknowledgment that their hours are correct. Both can be used independently or together.
Can I approve time cards individually?
Yes. Check the checkbox next to specific employees or entries, then use Bulk actions > Approve selected.
What if I need to correct time after approving?
Use Bulk actions > Unapprove all or Unapprove selected to unlock the time card. Only supervisors and Account Administrators can do this.
Do workers need the Raken app to sign off?
No. Workers can sign off via the text message link — no app required. Workers with the app can also sign off under Time > Review > Sign off.
Technical Specifications
Compatibility: iOS 15+, Android 10+, and all major web browsers
Offline Capability: No — approval and sign-off require an active connection
Plan Required: All plans
Add-on Required: None
Role Required: Supervisors and Account Administrators for approval/unapproval; Project Administrators for assigned projects; Workers/Project Workers for sign-off
Considerations
Approved time cards are locked from editing, signing, and deleting. Only supervisors and Account Administrators can unapprove.
Regular employees cannot approve or unapprove their own time cards.
Worker sign-off and supervisor approval are independent — enabling one does not require the other.
Workers must have a valid mobile number in Raken to receive sign-off notifications via text.
The mobile Time tab approval and sign-off workflow is crew-based — for full cross-project approval, use the web app.
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More Questions?
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