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Raken Time Clock Questions
Raken Time Clock Questions

Gathering employee specific information during time card events ensures your organizations documentation requirements are met.

Landon Cline avatar
Written by Landon Cline
Updated over a week ago

Raken Time Clock Questions allows your organization to customize questions that ask your employees specific questions each time they punch in or out. Asking questions during clock in and clock out events ensures employee compliance with company policy and employee safety on the jobsite.
Time Clock Questions are available to all employees that clock in using Raken Time Clock or Raken Kiosk.


Creating Time Clock Questions

  1. Log into the Raken Web App.

  2. Click the profile button found in the top right corner of the page.

  3. In the menu that appears select the Timesheets option.

  4. On the page that appears select the option found near the top left corner of the page labeled Clock In/Out Questions.

  5. You will see three options on the Clock In/Out Questions page.

    • Questions - You can view all historical questions that have been answered by your employees.

    • Templates - Allows you to create specific templates with questions for your employees to answer during clock in and clock out events.

    • Completed - You can view all historical questions that have been answered by your employees during the specified pay period.

  6. To create new Templates select the Templates option on the Clock In/Out Questions page.

    1. Click the green + New template button found near the top right corner of the page.

    2. Specify the question Type.

    3. Name the question.

    4. Select from Raken provided question templates or create your own question template that can be shown during clock in/out events.

    5. Click the orange Create template button.

  7. On the page that appears you can create your desired questions and edit and manage them as needed.

    • Edit the question text - Click directly on the text of any question to edit the wording.

    • Change question response type - Click on the downward pointing arrow to the right of a question to change the response type. We support response types of Yes No N/A, Checkbox, Text Answer, Choice List and Signature.

      • Yes No N/A - Allows field users to answer with a Yes, No or N/A

      • Yes No - Allows field users to answer with a Yes or No

      • Checkbox - Allows field users to check off on a question. This feature can be used for common checklists.

      • Text Answer - Allows field users to answer the question with free text.

      • Choice List - You can allow users to select a response for a question from a list of responses provided. You can enable multiple choice response by checking the box next to the allow multiple responses text in the Choice List editor.

    • Define Attachment Guidance - You can define what the attachment related to each question should include. This helps ensure that the questions are as clear as possible to ensure the best possible response.

    • Make a question mandatory - Check the box in the column labeled Mandatory next to a question if you require the user to add a response.

    • Reorder questions - Click and drag questions using the three lines to the left of each question to change the order.

    • Delete a question - Click on the three dots to the right of each question and then click on the Delete button that appears in the dropdown.

    • Add a Section - Click on the grey + Add Section button below the white content box to add a new checklist section. Give the new section a title and description and then use the actions above to add and customize the question required in the section. You can have as many sections as you want.

    • Reorder sections - Click and drag a section using the three lines to the left of the section title/description or click on the three dots to the right of the section title/description and click the Move Up / Move Down options from the dropdown as needed.

    • Delete a section - Click on the three dots to the right of the section title/description and then click on the Delete button that appears on the dropdown.


Enabling Raken Time Clock Questions on Projects

Company Level

  1. Log into the Raken Web App.

  2. Click on the Company tab that is found at the top of the page.

  3. On the page that appears click on the option for Project Templates.

  4. Select the project template for which you would like to enable Time Clock as a time capture option.

  5. Click Edit.

  6. Click the dropdown labeled Payroll and Time Tracking.

  7. Click Time Capture.

  8. Select the Time Clock Questions that you require to be answered upon your employees Clocking In and Clocking Out.

    1. By default Time Clock Questions will not be set to Clock in questions not required.

  9. Click the Save button in the top right corner of the page.

  10. Select the project template for which Time Clock is enabled.

  11. Apply the template to the desired projects.

Project Level

  1. Log into the Raken Web App.

  2. Click on the Projects tab that is found at the top of the page.

  3. Select the project for which you would like to enable watermarks.

  4. Click the Settings menu on the left side of the page.

  5. Click the dropdown labeled Payroll and Time Tracking.

  6. Click Time Capture.

  7. Select the Time Clock Questions that you require to be answered upon your employees Clocking In and Clocking Out.

    1. By default Time Clock Questions will not be set to Clock in questions not required.

  8. Click the Save button in the top right corner of the page.


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