We’ve added a new daily survey template with distinct COVID-19 safety questions to help you and your project team improve communication and documentation during this uncertain time. 

Steps to use the new COVID-19 survey template:

  1. Sign in to your account at https://app.rakenapp.com/
  2. Click on "Company" from the navigation menu at the top of your page
  3. Navigate to the "Templates" tab
  4. Hover over the template titled "Default+COVID-19"
  5. Click "Apply to Projects"
  6. Click on "Select projects" box to expand the dropdown 
  7. Use the checkboxes to select the projects you would like to use the template on
  8. Click "Apply"

Note: Applying new template will reset all existing project settings, so be sure to update your automatic email distribution list before applying the template. If you forgot to do this before applying the template, that's okay, you can go into your project settings to update your email list.

Steps to use the COVID-19 template with your subcontractors: 

  1. Hover over the template titled "Default+COVID-19"
  2. Click "Survey Questions"
  3. Click on the word "Subcontractors" 
  4. Check the blue checkbox next to "Include my company's survey questions"
  5. Press "Save" 
  6. Hover over the template titled "Default+COVID-19" again
  7. Click on "Select projects" box to expand the dropdown 
  8. Use the checkboxes to select the projects you would like to use the template on
  9. Click "Apply"

By applying this template, you will now have access to the default questions Raken provides and the COVID-19 questions. Once you’ve added the template, it will show up the following day (so if you activate it Tuesday, it will be ready to go on Wednesday morning).

Basic plan users: The new template is available for free to help keep the safety of you and your team as a top priority.

Professional and Performance users: The new template is accessible through both your project and company settings tabs. You can use it as is or add, remove, and customize the questions to fit your needs.

Related Articles

Editing Project Templates
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More Questions?

Feel free to email us or call us at +1 866-438-0646.
We're always glad to answer your questions!

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