Raken MCP connects your AI assistant, like Claude, directly to your Raken account. Ask about your projects, crew, hours, checklists, and safety observations in plain language, and make targeted updates without leaving your chat. It signs in with your own Raken account, so it only ever sees and changes what you already have permission to access in Raken.
Quick Answer
To connect Raken MCP to your AI assistant:
Request access from your Raken account team.
Once active, find Raken MCP under Integrations > Raken Apps in Raken.
In your AI assistant (for example, Claude), add Raken MCP as a custom connector using the server URL Raken provides.
Sign in with your Raken account and approve access.
Ask a question to confirm the connection.
Raken MCP requires the Performance Plan. There's nothing to migrate or clean up on your existing Raken data — it simply reads, and for supported actions writes, what's already in your account.
Step-by-Step Instructions
Step 1: Request Access
Raken MCP requires the Performance Plan. Contact your Raken account team or Raken Support to request activation.
Step 2: Find Raken MCP in Your Account
Once activated, go to Integrations in the Raken web app. Look for the Raken MCP card under Raken Apps, in the AI Access category. From here, Account Administrators can view connection status, usage, and the list of AI assistants currently connected.
Note: This view is read-only. To change your company's connection, pause it, or revoke access for a specific AI assistant, contact Raken Support.
Step 3: Connect Your AI Assistant
In Claude Desktop (other MCP-compatible assistants follow a similar pattern):
Open Settings, then Connectors.
Click Add custom connector.
Enter a name (for example, "Raken") and the MCP server URL provided to you by Raken.
Click Add, then Connect.
Sign in with your Raken account in the window that opens, and approve access.
No API key to copy or manage — authentication uses your standard Raken sign-in. Your Raken role and permissions carry over automatically, so Raken MCP only ever sees and can change the data you already have access to.
One setup, many teammates: once someone on your team has added Raken MCP as a connector in your organization's AI assistant, everyone else on that team can connect too — each person just signs in with their own Raken account the first time they use it, scoped to their own role and permissions.
Step 4: Confirm the Connection
Ask your AI assistant something like "Who am I in Raken?" to confirm the connection is working end to end. From there, ask about your projects, crew, hours, checklists, and safety observations.
Step 5: Review Changes Before They're Saved
Some requests, like creating a project or adding an employee, change data in your Raken account. Every one of these previews the exact change first — nothing is saved until you approve it.
Troubleshooting & FAQ
What can Raken MCP read in my account?
Raken MCP can currently read:
Projects — list your projects, look up a specific one, and see who's assigned to it.
Employees — search your directory, look up an employee, and see which projects someone is on.
Time cards and work logs — by project and date range, including the supporting detail like cost codes, classifications, pay types, and shifts.
Checklists and observations — including checklist templates and types, and full checklist or observation detail.
What can Raken MCP create or update?
Raken MCP can currently:
Create and update individual projects. A batch (like a spreadsheet of new projects) is processed one project at a time, with a preview and your approval for each one.
Create and update employees, limited to the Worker role — it can't create or change an Account Administrator, Project Administrator, Project Member, or Project Worker.
Assign or unassign people on a project.
What can't Raken MCP do yet?
A few things to know before you connect:
Photos and other attachments come back as a link — your AI assistant won't open or display the file itself, you'll click through to view it.
Time cards and work logs can be read, but not created or corrected through Raken MCP.
Incidents, RFIs, tasks, and submittals aren't reachable yet, for either reading or writing.
There's no single request that summarizes an entire day across a project — your assistant has to piece that together from separate answers.
Every create or update happens one record at a time, each with its own preview and confirmation — there's no bulk-apply.
A person needs to be in the conversation to approve any change. Nothing runs on an unattended or scheduled basis.
Is Raken MCP available on every plan?
No. It requires the Performance Plan. Contact your Raken account team to request access.
Can it see data from other companies, or only mine?
Only yours. Raken MCP signs in with your own Raken account, so your existing role, permissions, and project assignments all carry over unchanged — it never sees or changes anything you couldn't already access directly in Raken.
My assistant says it can't see a project I expected it to find. Is something broken?
Probably not. Raken MCP follows the same access your Raken login already has — if you can't see that project in Raken directly, your assistant won't be able to either. Check your own access to that project in Raken first.
I set up the connector, but my AI assistant still can't see Raken tools. Why?
Adding the connector and connecting it are two separate steps. Each person needs to sign in with their own Raken account and approve access themselves — even if someone else on your team already added the connector for your organization.
Do I need an API key to connect?
No. Authentication uses your standard Raken sign-in through a secure sign-in window — there's no key to copy, paste, or manage.
Can I disconnect or pause Raken MCP myself?
Not currently. Account Administrators can view connection status in Raken, but connecting, pausing, and disconnecting your company's access is handled by Raken Support — contact them to make a change.
Can I revoke access for just one AI assistant, without affecting everyone else?
Yes. Revoking one connected AI assistant doesn't disturb any of your account's other connections. Account Administrators can see the list of connected assistants under the Raken MCP card; contact Raken Support to revoke a specific one.
Will it change or delete my data on its own?
No. Updates only happen when you explicitly ask for them, and each one shows a preview of the exact change before anything is saved — nothing is applied automatically. There's also no delete capability at all today.
Is our data used to train any AI models?
No. Raken doesn't send your data anywhere for training. Your AI assistant is your own tool, governed by whatever agreement you hold with that provider.
Is our data stored or copied anywhere outside Raken?
No. The connection keeps no copy of your records. Data is read live, at the moment a question is asked.
Does this work with AI assistants other than Claude?
Raken MCP works with any AI assistant that supports the Model Context Protocol (MCP). The setup steps above are shown for Claude Desktop; other compatible assistants follow a similar add-custom-connector pattern.
Technical Specifications
Compatibility: Any AI assistant that supports the Model Context Protocol (MCP), such as Claude
Offline Capability: No — requires an active connection
Data Format: Read and write access through MCP tools; updates require your approval before saving
Plan Required: Performance Plan
Add-on Required: Raken MCP access (a separate entitlement; request through your account team)
Role Required: Account Administrator to view connection details in Raken; any team member on an eligible account can connect their own AI assistant once the company has access
Considerations
Requires the Performance Plan — contact your Raken account team to request access.
No migration or data cleanup is required. Raken MCP reads, and for supported actions writes, what's already in your account.
Authentication uses your own Raken sign-in — no API key to copy, paste, or manage. Once someone adds the connector for your organization, each teammate still authenticates individually, scoped to their own role and permissions.
Reads cover projects, employees, time cards and work logs (with cost code, classification, pay type, and shift detail), checklists, and observations. Incidents, RFIs, tasks, and submittals aren't available yet.
Writes are limited to creating or updating a project, creating or updating an employee (Worker role only), and assigning or unassigning people on a project. Time cards and work logs can be read but not written.
Every write happens one record at a time with a preview and your confirmation — there's no bulk-apply and no delete capability.
Photos and attachments come back as a link only; your assistant won't open or display the file directly.
A person has to be present to approve changes — nothing runs on a schedule or unattended.
Account Administrators can view connection status, usage, and connected AI assistants in Raken, but connecting, pausing, disconnecting, or revoking access is handled by Raken Support, not self-service.
More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!
