Connect TrueLook to Raken to view live camera feeds from your job sites directly in your Raken Dashboard. Switch between cameras, review historical footage, operate PTZ cameras, and download or share noteworthy moments — all without leaving Raken.
Quick Answer
To connect TrueLook to Raken:
Log into the Raken web app and click Company > Integrations.
Click the TrueLook tile and click + Connect.
Open the Settings tab, paste in your TrueLook Sharing Link, and click Save.
How to Connect TrueLook
Step 1: Navigate to Integrations
Log into the Raken web app. Click Company in the left side navigation, then click Integrations.
Step 2: Connect TrueLook
Click the TrueLook tile to open the integration settings. Click the orange + Connect button in the top right.
Step 3: Get Your Sharing Link from TrueLook
Before entering a link in Raken, you need a Sharing Link from your TrueLook account. Sharing Links are created by Account Admins in TrueLook. If you don't have one or need help creating one, contact TrueLook Support.
Step 4: Enter Your Sharing Link in Raken
Click the Settings tab on the left side of the TrueLook integration page. Paste your TrueLook Sharing Link and click Save.
Step 5: Configure Projects (Optional)
Once the company-level integration is connected, you can configure individual Raken projects with the corresponding TrueLook source link for that project. This allows project-level views in the project Dashboard as well as the company Dashboard.
How to View TrueLook in Raken
Once connected, your TrueLook feeds are accessible from Dashboard > Live views. You can view live feeds from any configured TrueLook station, switch between cameras, review historical footage, and operate PTZ cameras directly from the viewer.
Troubleshooting & FAQ
My TrueLook feed isn't showing — what should I check?
Confirm that your Sharing Link is correctly pasted in the Settings tab and that the link is still active in your TrueLook account. Sharing Links must be enabled by a TrueLook Account Admin. Contact TrueLook Support if the issue persists.
What TrueLook account do I need?
You need an active TrueLook account with one or more Sharing Links available. Creating Sharing Links requires Account Admin access in TrueLook. See the TrueLook Integration page for more information.
Can I view TrueLook at the project level?
Yes. After connecting at the company level, you can configure individual Raken projects with their corresponding TrueLook source links. The feed then appears in that project's Dashboard > Live views as well as the company Dashboard.
Technical Specifications
Compatibility: Web app only
Offline Capability: No — requires an active connection
Plan required: All plans
Role required: Account Administrator to configure; all users to view
TrueLook account required: Yes — must have active Sharing Links
Considerations
No Raken plan restrictions apply — the TrueLook integration is available on all plans.
TrueLook Sharing Links must be created by an Account Admin in TrueLook — have your link ready before setting up in Raken.
After company-level setup, configure individual projects with their TrueLook source links for project-level Dashboard viewing.
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More Questions?
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