The Raken web app is your office-side command center — the place where you set up your account, review field data, manage time cards, run reports, and configure your company settings. This article gives you a quick orientation so you know where everything lives.
Quick Answer
The Raken web app is organized around a left side navigation menu with six main areas: Dashboard, Projects, Directory, Time, Messages, and Company. Log in at app.rakenapp.com to get started.
The Left Side Navigation Menu
Everything in the Raken web app is accessible from the left side navigation menu. Here's what each section contains:
Dashboard
Your home screen. Shows a live summary of project activity across your account — recent daily reports, time card status, and any items that need your attention.
Projects
The hub for all your active jobsite work. From Projects you can:
View and manage all your active projects
Open a project to access its Daily Logs (Work logs, Time cards, Notes, Attachments, Survey), Safety & QC, Tasks, Forms, Documents, RFIs, and more
Run project-level reports including time card, labor hours, and daily report exports
View projects on a map
Directory
Your company's people and contacts. The Directory has three sub-sections:
Employees — Add, manage, and invite team members. Assign roles, projects, and certifications.
Companies — Manage subcontractor and partner companies that work across your projects.
Contacts — Store project collaborators and stakeholders who receive reports or access specific projects.
Time
Your central hub for all time tracking activity across every project. The Time section includes:
Time cards — View and manage time entries in Summary, Grid, Entries, or Timesheets views. Create, edit, approve, and export time cards.
Clock — See who is currently clocked in across all projects in real time.
My time — Your personal time card summary and entries.
Review — Manage time card issues, Photo ID flags, Clock in/out question responses, and Per Diem entries. Requires the Performance Plan.
Messages
Send and receive messages with your team directly within Raken. Messages are tied to your account and accessible from both the web and mobile app.
Schedule
View and manage your team's schedule across projects. Use Schedule to assign shifts and keep your crew organized.
Company
Your account settings and configuration. Company is where administrators manage everything behind the scenes:
Time — Time Policies, Pay period, Approvals, Classifications
Groups — Create and manage employee crews and groups
Roles & Permissions — Customize what each role can see and do
Integrations — Connect to accounting, payroll, and project management platforms
Billing — Manage your subscription and payment details
Project templates — Set up reusable project configurations
Inside a Project
When you open a project from the Projects list, you get a dedicated left side menu for that project. Key sections include:
Activity — A live feed of all activity on the project
Daily Logs — Work logs, Time cards, Notes, Attachments, Survey
Production — Materials, Equipment, Insights, Map
Safety & QC — Toolbox talks, Checklists, Observations, Incidents, and more
Tasks — Assign and track project tasks
Forms — Custom forms for your workflow
Documents — Project files and attachments
RFIs — Manage requests for information
Reports — Run project-level reports
Project directory — Employees, companies, and collaborators assigned to this project
Settings — Project-level configuration including daily report settings and report distribution
The Top Bar
Inside a project, the top bar gives you access to:
Date navigation — Move between days for daily log viewing
No work done toggle — Mark a day as no work performed
Sign button — Sign off on the daily report for the selected date
Reports button — Download or email the daily report and other project reports
Troubleshooting & FAQ
I can't see the Company section — why?
The Company section is only visible to Account Administrators. Project Admins and Project Members do not have access to company-level settings.
I can't see a project — why?
Employees must be assigned to a project before it appears in their view. Contact your Account Admin to be added to the relevant project.
Where do I find time card reports?
Time card reports are accessible from two places: the global Time tab (for cross-project reporting) and from inside a project under the Reports button (for project-specific reports).
Where do I set up integrations?
Integrations are managed under Company > Integrations. Only Account Administrators can configure integrations.
Technical Specifications
Compatibility: All major web browsers (Chrome, Safari, Firefox, Edge)
Offline Capability: No — the web app requires an active connection
Plan Required: No plan restrictions for navigation; some sections require Performance Plan or Time Clock add-on
Considerations
The Company section is visible to Account Administrators only.
The Review section under Time (Photo ID, Clock questions, Per Diem) requires the Performance Plan.
Some features — including RFIs, Production Tracking, and Segments — require the Performance Plan.
Project sections are only visible to employees assigned to that project.
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More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!