The Raken web app is your office-side command center — the place where you set up your account, review field data, manage time cards, run reports, and configure your company settings. This article gives you a quick orientation so you know where everything lives.
Quick Answer
The Raken web app is organized around a left side navigation with six main areas:
Dashboard — Activity, Reports, Insights, Live views
Projects — All jobsite work, daily logs, and reports
Directory — Employees, Companies, Contacts
Time — Time cards, Clock, My time, Review
Messages — Team messaging
Company — Account settings and configuration
Log in at app.rakenapp.com to get started.
The Left Side Navigation Menu
Everything in the Raken web app is accessible from the left side navigation menu. Here's what each section contains:
Dashboard
Your home screen. Shows a live summary of project activity across your account — recent daily reports, time card status, and any items that need your attention.
Projects
The hub for all your active jobsite work. From Projects you can view and manage all your active projects, access Daily Logs, run project-level reports, and view projects on a map.
Directory
Your company's people and contacts. The Directory has three sub-sections:
Employees — Add, manage, and invite team members. Assign roles, projects, and certifications.
Companies — Manage subcontractor and partner companies.
Contacts — Store project collaborators and stakeholders.
Time
Your central hub for all time tracking activity. The Time section includes:
Time cards — Summary, Grid, Entries, and Timesheets views
Clock — See who is currently clocked in across all projects
My time — Your personal time card summary and entries
Review — Issues, Photo ID flags, Clock questions, and Per Diem (Performance Plan required)
Messages
Send and receive messages with your team directly within Raken — accessible from both web and mobile.
Schedule
View and manage your team's schedule across projects.
Company
Your account settings. Company is where administrators manage Time Policies, Groups, Roles & Permissions, Integrations, Billing, and Project templates.
Inside a Project
When you open a project, you get a dedicated left side menu with: Activity, Daily Logs, Production, Safety & QC, Tasks, Forms, Documents, RFIs, Reports, Project directory, Compliance, Gallery, and Settings.
The Top Bar
Inside a project, the top bar gives you access to date navigation, No work done toggle, Sign button, and the Reports button.
Troubleshooting & FAQ
I can't see the Company section — why?
The Company section is only visible to Account Administrators.
I can't see a project — why?
Employees must be assigned to a project before it appears in their view. Contact your Account Admin to be added.
Where do I find time card reports?
From the global Time tab (cross-project) or inside a project under the Reports button (project-specific).
Where do I set up integrations?
Under Company > Integrations. Only Account Administrators can configure integrations.
Technical Specifications
Compatibility: All major web browsers (Chrome, Safari, Firefox, Edge)
Offline Capability: No — the web app requires an active connection
Plan Required: All plans; some sections require Performance Plan
Considerations
The Company section is visible to Account Administrators only.
The Review section under Time requires the Performance Plan.
Project sections are only visible to employees assigned to that project.
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More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!