Raken

Ready to move from trial to a paid Raken subscription? This article covers how to subscribe, which plans are available, and how to get help choosing the right fit for your team.

___________________________________________________________

Contact our sales team at <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a> or call 858-290-4477.

Or subscribe directly from the mobile app under More &gt; Subscription.

1. Contact our sales team at <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a> or call 858-290-4477.
2. Or subscribe directly from the mobile app under More &gt; Subscription.

Basic — Core daily reporting, time tracking, project management, and team collaboration.

Performance — Everything in Basic, plus Segments, Production Tracking, RFIs, Photo and File Favorites, Per Diem, Overtime Premiums, and more.

- Basic — Core daily reporting, time tracking, project management, and team collaboration.
- Performance — Everything in Basic, plus Segments, Production Tracking, RFIs, Photo and File Favorites, Per Diem, Overtime Premiums, and more.

A free trial is available so you can explore Raken before committing to a plan.

Email: <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a>

Chat: <a href="https://www.rakenapp.com/raken-customer-success-hub" rel="nofollow noopener noreferrer" target="_blank">rakenapp.com/raken-customer-success-hub</a>

- Email: <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a>
- Phone: 858-290-4477
- Chat: <a href="https://www.rakenapp.com/raken-customer-success-hub" rel="nofollow noopener noreferrer" target="_blank">rakenapp.com/raken-customer-success-hub</a>

Tap More in the bottom navigation bar, then tap Subscription.

Choose the subscription type that fits your team and follow the prompts to complete your purchase.

How do I know which plan is right for my team?

Contact our sales team at 858-290-4477 or <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a>. You can also review plan features at <a href="https://www.rakenapp.com/plans" rel="nofollow noopener noreferrer" target="_blank">rakenapp.com/plans</a>.

Can I upgrade from Basic to Performance later?

Yes. Contact our sales team at any time to upgrade. Your existing data is preserved.

Billing is managed under Company &gt; Billing in the Raken web app. For billing questions, contact <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a>.

Plans available: Basic, Performance

Free trial: Available for new accounts

Compatibility: iOS 15+, Android 10+, and all major web browsers

- Plans available: Basic, Performance
- Free trial: Available for new accounts
- Compatibility: iOS 15+, Android 10+, and all major web browsers

Some features — including Production Tracking, RFIs, Segments, Per Diem, and Overtime Premiums — require the Performance Plan.

The Time Clock add-on is available on all plans at an additional cost. Contact your account manager for details.

- Some features — including Production Tracking, RFIs, Segments, Per Diem, and Overtime Premiums — require the Performance Plan.
- The Time Clock add-on is available on all plans at an additional cost. Contact your account manager for details.

<a href="https://help.rakenapp.com/en/articles/14447782-what-is-raken" rel="nofollow noopener noreferrer" target="_blank">What Is Raken?</a>

<a href="https://help.rakenapp.com/en/articles/14447811-need-a-raken-account" rel="nofollow noopener noreferrer" target="_blank">Need a Raken Account?</a>

<a href="https://help.rakenapp.com/en/articles/14447796-setting-up-your-raken-account" rel="nofollow noopener noreferrer" target="_blank">Setting Up Your Raken Account</a>

- <a href="https://help.rakenapp.com/en/articles/14447782-what-is-raken" rel="nofollow noopener noreferrer" target="_blank">What Is Raken?</a>
- <a href="https://help.rakenapp.com/en/articles/14447811-need-a-raken-account" rel="nofollow noopener noreferrer" target="_blank">Need a Raken Account?</a>
- <a href="https://help.rakenapp.com/en/articles/14447796-setting-up-your-raken-account" rel="nofollow noopener noreferrer" target="_blank">Setting Up Your Raken Account</a>

Feel free to <a href="mailto:help@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">email us</a> or call us at +1 866-438-0646. We're always glad to answer your questions!

In this article, learn about Raken's plan options and how to purchase or upgrade your Raken subscription.

Purchasing Raken

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Purchasing Raken

Quick Answer

Raken Plans

How to Subscribe on the Web

How to Subscribe from the Mobile App

Step 1: Open the App

Step 2: Navigate to Subscription

Step 3: Select a Plan

Troubleshooting & FAQ

How do I know which plan is right for my team?

Can I upgrade from Basic to Performance later?

How do I manage my billing?

Technical Specifications

Considerations

Related Articles

More Questions?