Ready to move from trial to a paid Raken subscription? This article covers how to subscribe, which plans are available, and how to get help choosing the right fit for your team.
Quick Answer
To purchase Raken, contact our sales team at hello@rakenapp.com or call 858-290-4477. You can also subscribe directly from the mobile app under More > Subscription.
Raken Plans
Basic — Core daily reporting, time tracking, project management, and team collaboration.
Performance — Everything in Basic, plus Segments, Production Tracking, RFIs, Photo and File Favorites, Per Diem, Overtime Premiums, and more.
A free trial is available so you can explore Raken before committing to a plan.
How to Subscribe on the Web
Contact our sales team directly:
Email: hello@rakenapp.com
Phone: 858-290-4477
How to Subscribe from the Mobile App
Step 1: Open the App
Open the Raken mobile app.
Step 2: Navigate to Subscription
Tap More in the bottom navigation bar, then tap Subscription.
Step 3: Select a Plan
Choose the subscription type that fits your team and follow the prompts to complete your purchase.
Troubleshooting & FAQ
How do I know which plan is right for my team?
Contact our sales team at 858-290-4477 or hello@rakenapp.com. You can also review plan features at rakenapp.com/plans.
Can I upgrade from Basic to Performance later?
Yes. Contact our sales team at any time to upgrade. Your existing data is preserved.
How do I manage my billing?
Billing is managed under Company > Billing in the Raken web app. For billing questions, contact hello@rakenapp.com.
Technical Specifications
Plans available: Basic, Performance
Free trial: Available for new accounts
Compatibility: iOS 15+, Android 12+, and all major web browsers
Considerations
Some features — including Production Tracking, RFIs, Segments, Per Diem, and Overtime Premiums — require the Performance Plan.
The Time Clock add-on is available on all plans at an additional cost. Contact your account manager for details.
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More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!