Raken is designed to work seamlessly across mobile devices and web browsers. Review the supported platforms below to make sure you're getting the best Raken experience on your device.
Quick Answer
Raken supports iOS 15+ and Android 10+ on mobile, and all major web browsers on desktop. Devices running older operating systems may not function correctly.
Supported Mobile Platforms
iOS and iPadOS
Supported: iOS 15.0 and iPadOS 15.0 or later
Download: Apple App Store
To update: go to Settings > General > Software Update. See Apple's support article for more info.
Note: If your device is managed by your company's IT department, contact IT before updating.
Android
Supported: Android 10.0 or later
Download: Google Play Store
See Google's support article on updating Android.
Note: If your device is managed by your company's IT department, contact IT before updating.
Supported Web Browsers
Raken supports current and previous year versions of the following browsers on the Raken Web App:
Chrome — google.com/chrome
Firefox — mozilla.org/firefox
Safari — apple.com/safari
Edge — microsoft.com/edge
Any WebKit or Chromium-based browser (Opera, Samsung Internet, etc.)
Troubleshooting & FAQ
What happens if my device runs an unsupported OS?
The Raken app may not function properly. Update your OS to the supported version to ensure full functionality.
Can I use Raken on a tablet?
Yes. iPads running iPadOS 15.0+ and Android tablets running Android 10.0+ are supported.
Can I use Raken on a Chromebook?
Yes, via the Chrome browser on the Raken Web App. The Android app may also be available via the Google Play Store depending on your Chromebook model.
Technical Specifications
iOS: iOS 15.0 / iPadOS 15.0 or later
Android: Android 10.0 or later
Web browsers: Chrome, Firefox, Safari, Edge, and Chromium/WebKit-based browsers
Plan Required: All plans
Considerations
Devices not meeting the minimum OS requirements may experience degraded performance or feature unavailability.
If your device is company-managed, contact IT before updating the operating system.
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More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!