Raken regularly releases updates to the iOS and Android mobile apps to improve performance, add new features, and resolve issues. Field crews, foremen, and project managers should always run the latest version of Raken to ensure daily reports, time tracking, safety checklists, and photo documentation work as expected.
Quick Answer
To update the Raken app on iOS:
Open the App Store and tap your profile icon.
Scroll to Available Updates and find Raken.
Tap Update.
To update the Raken app on Android:
Open the Google Play Store and tap your profile icon.
Tap Manage apps & device, then Updates available.
Find Raken and tap Update.
Keeping Raken updated ensures your field team has access to the latest Daily Reports, Time Clock, and safety features without interruption.
Step-by-Step Instructions
Updating on iOS
Step 1: Open the App Store
Open the App Store on your iPhone or iPad.
Step 2: Go to your profile
Tap your profile icon in the top right corner of the screen.
Step 3: Find available updates
Scroll down to the Available Updates section. This section only appears when updates are available for your installed apps.
Step 4: Update Raken
Locate Raken in the list and tap the Update button next to it.
Step 5: Confirm the update installed
Wait for the update to complete. Once finished, the Update button will change to Open. Tap Open to launch Raken and log in as usual.
Enabling Automatic Updates on iOS
Step 1: Open Settings
Open the Settings app on your iPhone or iPad.
Step 2: Navigate to App Store settings
Tap App Store.
Step 3: Enable automatic app updates
Toggle on App Updates under the Automatic Downloads section. With this enabled, Raken will update automatically in the background whenever a new version is available.
Updating on Android
Step 1: Open the Google Play Store
Open the Google Play Store on your Android device.
Step 2: Go to your profile
Tap your profile icon in the top right corner.
Step 3: Navigate to updates
Tap Manage apps & device, then tap Updates available.
Step 4: Update Raken
Find Raken in the list and tap the Update button next to it.
Step 5: Confirm the update is installed
Wait for the update to complete, then tap Open to launch Raken and log in as usual.
Enabling Automatic Updates on Android
Step 1: Open the Google Play Store
Open the Google Play Store and search for Raken.
Step 2: Open the app listing
Tap the Raken app listing to open it.
Step 3: Enable auto-update
Tap the three-dot menu (⋮) in the top right corner and select Enable auto-update. This ensures Raken updates automatically whenever a new version is released.
Frequently Asked Questions
How do I know which version of Raken I have?
On iOS, go to the App Store, tap your profile icon, and scroll to see your installed apps and their current versions. On Android, open the Google Play Store, search for Raken, and the current installed version appears on the app listing page. You can also find your app version inside the Raken app by going to More > Settings.
What should I do if the update isn't showing in the App Store or Google Play?
Try closing and reopening the App Store or Google Play Store and refreshing the page. If no update appears, your app may already be on the latest version. If you are experiencing issues despite being up to date, try uninstalling and reinstalling Raken to force a clean installation of the latest version.
Will I lose my data if I update or reinstall the Raken app?
No. All your project data, daily reports, time cards, and account information are stored securely in the cloud and will be available when you log back in after updating or reinstalling the app.
My device is managed by my company — can I still update Raken?
If your device is managed by your company or IT department, you may need to contact your IT team to approve or perform the update. Company-managed devices sometimes restrict app updates to maintain compatibility with internal systems.
Considerations
Latest version (iOS): Raken 6.1.7 (build 4029)
Latest version (Android): Raken 6.1.6
Compatible with iOS 15.0 or later (iPhone and iPad) and Android 10 or later.
Updating the app requires an active internet connection — Wi-Fi is recommended.
If your device does not meet the minimum OS requirements, the latest version of Raken may not be available in your app store.
Devices issued and managed by your company may require IT approval before updates can be installed.
No plan restrictions apply — this feature is available on all Raken plans.
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Supported Platforms for Raken
How to Use the Raken Mobile App
More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!