Construction sites don't always have reliable cell service or Wi-Fi — and Raken is built for that reality. The mobile app lets you document issues, log time, capture photos, and complete daily reports even when you're fully offline. Everything syncs automatically once you're back on a network.
Quick Answer
Raken automatically works offline on mobile. When you lose signal, the app saves your data locally. Once you reconnect to Wi-Fi or cellular, everything syncs automatically — no manual action needed.
How Raken Offline Works
When your device has no internet connection, Raken continues to function for cached projects. Any entries you create — notes, work logs, photos, time cards — are saved locally and sync to the web app as soon as connectivity is restored. By default, Raken caches your 5 most recently active projects.
How to Customize Offline Preferences on Mobile
Step 1: Open Settings
Open the Raken mobile app and tap More in the bottom navigation bar. Tap Settings.
Step 2: Open Offline Preferences
Tap Offline preferences.
Step 3: Select Projects to Store
Tap Store specific projects to manually choose which projects are cached for offline access.
Step 4: Refresh Cache (Optional)
Tap Refresh cache to clear stored offline data and force a fresh sync when back on a network.
Troubleshooting & FAQ
Which projects are available offline?
By default, your 5 most recently active projects. Use Offline preferences to choose specific projects instead.
What happens if my data doesn't sync after reconnecting?
Try the Refresh cache option in Offline preferences. If issues persist, contact us at help@rakenapp.com.
Is the web app available offline?
No. Offline functionality is available on the mobile app only.
Technical Specifications
Compatibility: iOS 15+, Android 10+ (mobile app only)
Offline Capability: Yes — daily reports, time cards, notes, and photos
Default cached projects: 5 most recently active projects
Plan Required: All plans
Considerations
No plan restrictions apply — offline mode is available on all Raken plans.
Offline data syncs automatically when connectivity is restored.
Time Clock requires an active connection. For offline time entry, use Daily Logs > Time Cards instead.
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More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!