Custom Locations in Raken let you define specific areas within a project — like a floor, zone, building, or work area — so your field team can precisely log where a checklist was completed, where an observation was made, or where an incident occurred. This makes your safety and quality records more actionable and your reports far easier to use during audits and inspections.
Quick Answer
To set up custom locations for a project in Raken:
Log into the Raken web app and open your project.
Click Settings in the project left side menu, then click General.
Scroll to the Locations section and click + Add location.
Enter the location name and save.
How to Set Up Custom Locations on the Web
Step 1: Open Project Settings
Log into the Raken web app. Click Projects in the left side navigation and select your project. In the project left side menu, click Settings, then click General.
Step 2: Find the Locations Section
Scroll down the General settings page to find the Locations section. Any locations already created for this project will be listed here.
Step 3: Add Locations
Click + Add location. Enter a descriptive name for the location — for example, "Level 1 West", "Parking Structure A", "Zone 3", or "Mechanical Room". Click Save after adding each location, or add several at once and save when done.
Step 4: Use Locations in the Field
Once locations are set up, they appear as a selectable field when your team creates observations, completes checklists, or logs incidents on that project — both on the web app and mobile app. Field users simply tap or click the Location field and select from the list.
Where Locations Are Used
Custom Locations are available as a field in the following Safety & QC tools:
Observations — specify exactly where on the project the observation was made
Checklists — specify the area where the inspection took place
Incidents — document the precise location of the incident
Locations appear in reports and PDFs alongside each record, making it easy to filter and analyze issues by area of the project.
Troubleshooting & FAQ
Are locations project-specific or company-wide?
Locations are project-specific. Each project has its own set of locations. You'll need to set up locations separately for each project where you want to use them.
Can I edit or delete a location after creating it?
Yes. Return to Projects > Settings > General > Locations to edit or remove any location. Note that removing a location does not affect records that have already used it — the location name will remain on those existing records.
Can I add locations from the mobile app?
No. Location setup is done in the web app under project settings. Once created, locations are available for selection on mobile.
How many locations can I create per project?
There is no documented limit on the number of locations per project. Create as many as your project requires for accurate documentation.
Technical Specifications
Compatibility: Web app (setup); iOS 15+ and Android 10+ (selection on mobile)
Offline Capability: Yes — locations cached on mobile are available for selection offline
Plan Required: All plans
Role Required: Account Administrator or Project Administrator to set up; all project users to select
Considerations
No plan restrictions apply — Custom Locations are available on all Raken plans.
Locations are project-specific — set them up per project before your team starts logging field data.
Descriptive location names (e.g., "Floor 3 North" vs. "Area 1") make reports and audits much easier to navigate.
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More Questions?
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