Once your Raken + QuickBooks Online integration is set up, syncing time cards to QuickBooks Online takes just a few clicks. Time syncs with pay type and cost code data included — giving your payroll and accounting teams everything they need without manual entry.
Quick Answer
To sync time to QuickBooks Online: go to Time > Entries, select your pay period, then click Bulk actions and select Sync all.
How to Sync Time Cards to QuickBooks Online
Log into the Raken web app and click Time in the left side navigation.
Click Entries.
Use the date picker to select the pay period you want to sync.
Each entry shows an Integration status column — entries not yet synced show Not synced.
Click Bulk actions in the top right and select Sync all to sync every eligible entry for the selected pay period to QuickBooks Online. Raken sends the time card data as Time Activities.
Tip: Always review time cards for accuracy before syncing. Once synced, changes in Raken do not automatically update QuickBooks Online.
Where Synced Time Appears in QuickBooks Online
Synced time appears under Project Time Activity within each project in QuickBooks Online — not under the Time > Time Entries tab. This is how Intuit handles time records that are associated with a project. To view time across all projects, run a time report from within QuickBooks Online.
What Data Syncs with Each Time Card
When the pay type and cost code sync is enabled on your account, each time card syncs to QuickBooks Online with:
Employee name
Project (mapped to QBO Customer/Project)
Pay Type (mapped to QBO Payroll Item)
Cost Code (mapped to QBO Service Item)
Duration (total hours)
Note: When pay type and cost code sync is enabled, time syncs as duration only. Detailed start time, end time, and break time do not sync as dedicated fields in this mode. If your account does not have pay type and cost code sync enabled, start and end times will sync instead. Contact your CS team if you have questions about your sync configuration.
Troubleshooting & FAQ
Can I sync time for the same period more than once?
Yes — you can re-sync time cards. Re-syncing will update the existing Time Activity records in QuickBooks Online for the affected employees. Contact your CS team before re-syncing a large batch to confirm the approach.
Running into an issue while syncing — Sync option missing, data looks wrong after syncing, time not showing where expected? See Troubleshooting the Raken + QuickBooks Online Integration for the full diagnostic guide.
Considerations
Time cards sync to QuickBooks Online from Time > Entries > Bulk actions > Sync all, for the selected pay period.
Time syncs as duration only when pay type and cost code sync is enabled. Start/end times and breaks do not sync as dedicated fields in this mode.
Synced time appears under Project Time Activity in QuickBooks Online — not under Time > Time Entries.
Always review time cards before syncing. Changes made in Raken after syncing do not automatically update in QuickBooks Online.
The integration must be set to Active (not Paused) for syncs to process.
More Questions?
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