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Raken + QuickBooks Online Integration

In this article, learn how the Raken + QuickBooks Online integration works, how to connect your accounts, and how to sync time cards to QuickBooks Online.

Written by Carolina Manos

The Raken + QuickBooks Online integration automatically imports your Projects, Employees, and Vendors/1099 contractors from QuickBooks Online into Raken — and syncs completed time cards back to QuickBooks Online with just a few clicks. No more manual data entry between systems.


Quick Answer

To connect QuickBooks Online to Raken:

  1. Log into the Raken web app and click Company in the left side navigation.

  2. Click Integrations, then click the QuickBooks Online tile.

  3. Click + Connect and follow the QuickBooks Online authorization flow.

QuickBooks Online integration requires the Performance Plan.


How It Works

Once connected, the integration automatically imports and keeps in sync:

  • Projects — QuickBooks Online Projects sync to Raken as Projects

  • Employees — QuickBooks Online Employees sync to Raken as Workers

  • Vendors / 1099 contractors — QuickBooks Online Vendors sync to Raken for independent contractor time tracking

When your team logs time in Raken, you sync completed time cards to QuickBooks Online Time Activities with a few clicks — ready for your payroll team to process without manual transfer.


How to Connect QuickBooks Online

Step 1: Navigate to Integrations

Log into the Raken web app. Click Company in the left side navigation, then click Integrations.

Step 2: Open the QuickBooks Online Tile

Click the QuickBooks Online tile to open the integration settings panel.

Step 3: Connect Your Account

Click the orange + Connect button in the top right. You'll be redirected to QuickBooks Online to authorize the connection. Sign in with your QuickBooks Online credentials and approve the connection. You'll be redirected back to Raken once the authorization is complete.

Step 4: Configure Your Settings

Once connected, configure the integration settings to match your data preferences — which objects to sync, which employees to include, and your time card sync preferences. Your Raken integration specialist can assist with configuration if needed.


How to Sync Time Cards to QuickBooks Online

  1. Log into the Raken web app and click Time in the left side navigation.

  2. Click Time cards, then click Timesheets.

  3. Select the pay period you want to sync.

  4. Select the time cards to sync — all or selected records.

  5. Click Sync to QuickBooks. Time cards are sent to QuickBooks Online Time Activities.


Troubleshooting & FAQ

Which QuickBooks Online plan do I need?

The Raken + QuickBooks Online integration requires QuickBooks Online Plus or Advanced. It is not compatible with QuickBooks Online Simple Start or Essentials. Contact QuickBooks support if you have questions about your plan.

Can I import QuickBooks Online Customers as Raken Projects?

No. Raken only imports QuickBooks Online Projects as Raken Projects — not Customers. Make sure your jobs are set up as Projects in QuickBooks Online, not Customers, for the import to work correctly.

Does the integration support vendors and 1099 contractors?

Yes. QuickBooks Online Vendors sync to Raken so you can track time for independent contractors alongside your employees. Time synced for vendors goes to QuickBooks Online Time Activities just like employee time.

What if my employees aren't showing up in Raken after connecting?

Check that your employees are active in QuickBooks Online and that Time Tracking is enabled for each employee in their QuickBooks Online profile. Employees without time tracking enabled will not sync to Raken.

Can I disconnect and reconnect the integration?

Yes. Navigate to Company > Integrations > QuickBooks Online and use the settings to disconnect. Contact your Customer Success Manager before disconnecting if you have active synced data.


Technical Specifications

  • Compatibility: Web app only

  • Sync type: Automatic inbound (QBO → Raken); on-demand outbound (Raken → QBO)

  • QuickBooks Online plan required: Plus or Advanced

  • Raken plan required: Performance Plan

  • Role required: Account Administrator

  • Onboarding: Self-service connection; CS assistance available


Considerations

  • Requires the Performance Plan and QuickBooks Online Plus or Advanced.

  • Only QuickBooks Online Projects sync as Raken Projects — Customers do not.

  • Time tracking must be enabled on each QuickBooks Online employee record for that employee to sync to Raken.

  • Vendors and 1099 contractors are supported — they sync from QuickBooks Online for independent contractor time tracking.


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