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How to Navigate the Raken Mobile App

In this article, learn how the Raken mobile app is organized so your field team can find what they need and start logging quickly.

The Raken mobile app is built for the field. It's where your crew logs daily reports, tracks time, completes safety checklists, and captures photos — right from the jobsite. This article gives new users a quick orientation so they can find what they need from day one.


Quick Answer

The Raken mobile app is organized around a bottom navigation bar with four tabs:

  1. Project Tools — Daily reports, work logs, time cards, safety, tasks, and documents

  2. Time — Time management: Clock, Entries, Summary, and Review. This tab, and Time Cards in every form, require the Performance Plan.

  3. Schedule — View upcoming shifts and assignments

  4. More — My Time, Messages, Notifications, Settings, and Profile

Download from the Apple App Store or Google Play Store and log in to get started.


The Bottom Navigation Bar

The four tabs at the bottom of the screen are your starting point for everything in Raken.

Project Tools

Your field reporting hub. Tap Project Tools in the bottom navigation bar.

Selecting a Project

If no project is selected, tap Select at the top of the screen — you'll see a list of recent and all active projects. Tap the project you want to work on.

What's Available

Once a project is selected, the Project Tools screen shows all tools available for that project:

  • Daily logs — Work logs, Time cards, Notes, Attachments, Survey

  • Safety & QC — Checklists, Toolbox talks, Observations, Incidents

  • Tasks — View and complete assigned tasks

  • Forms — Complete project forms

  • Documents — Access uploaded project files

  • RFIs — View and respond to requests for information

  • Gallery — Browse project photos

  • Project directory — View project team members

Tip: Time card entry is also available here via Daily Logs > Time Cards — this path also supports offline time entry. Time Cards require the Performance Plan, the same as the Time tab.


The Time Tab

Your time management hub. Tap Time in the bottom navigation bar. This entire tab, along with every way of creating a Time Card, requires the Performance Plan — Basic plan accounts don't have this tab or Time Cards at all, they use Work Logs instead.

Four sub-tabs manage time across your crew:

  • Clock — view who is clocked in, clock employees in or out, and add per diem

  • Entries — create and edit time card entries for individuals or crews

  • Summary — pay period summary view across your crew

  • Review — issues, Photo ID flags, Clock questions, and Per Diem. Requires the Time Clock add-on on top of Performance for the Time Clock–specific items (Issues, Photo ID, Clock questions); Per Diem is included with Performance alone.

Use the Select dropdown at the top to filter the Time tab to a specific project.


Schedule

Tap Schedule in the bottom navigation bar to view your assigned schedule and upcoming shifts.


More

Tap More in the bottom navigation bar to access account-level settings and personal options, including My Time, Messages, Notifications, Profile, and Help.


Inside a Project

When you tap a project in Project Tools, the main screen opens to the Daily Logs view for today. You'll see a date strip at the top to navigate between days, and a list of sections below.


What Workers See

The mobile app experience varies by role:

  • Project Workers — Access is limited to My Time (under More) and Schedule.

  • Project Members and above — Full access to Project Tools, Time, Schedule, and More.


Troubleshooting & FAQ

I don't see the Time tab, or it looks empty — why?

The Time tab and everything in it require the Performance Plan. If the account is on Basic, this tab won't have Time Cards to show, use Work Logs under Daily Logs instead.

I can't see a project in Project Tools — why?

Employees must be assigned to a project by an Account Admin before it appears in their Project Tools.

Where do I clock in as a worker?

Tap More, then tap My Time. From there, tap the Clock tab and tap Clock In. This requires the Performance Plan plus the Time Clock add-on.

Where do I enter time?

Tap Time in the bottom nav and tap + to create a new time entry. You can also go to Project Tools > [Project] > Daily Logs > Time Cards to enter time from within a project. Both require the Performance Plan.

Does the app work without an internet connection?

Yes — partially. Daily report logging and time card entry work offline on mobile. See Working with Raken Offline for more details.

How do I sign and complete a daily report?

From inside a project in Project Tools, scroll to the bottom of the Daily Logs screen and tap Sign & complete. Review the report, add your signature, and tap Complete.

Can I create a project from the mobile app?

Yes. Tap Project Tools, then tap Select at the top. Tap the + button in the top right corner of the Select project screen to create a new project. See How to Create a Project from the Raken Mobile App for the full walkthrough.


Technical Specifications

  • Compatibility: iOS 15+, Android 10+

  • Offline Capability: Yes — Daily Logs and time card entry support offline entry. Entries sync when connection is restored.

  • Plan Required: Project Tools, Schedule, and More are available on all plans. The Time tab and Time Cards in every form require the Performance Plan.


Considerations

  • Time cards can be created from the Time tab (bottom nav) or from Project Tools > [Project] > Daily Logs > Time Cards — both require the Performance Plan.

  • Project Workers only see My Time and Schedule.

  • The Review sub-tab under Time is included with Performance; its Time Clock–specific items (Photo ID, Clock questions, Issues) also need the Time Clock add-on.


More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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