Raken gives you flexibility to capture and enforce breaks depending on your company's requirements or the state you're working in. Break rules are configured inside your Time Policy and apply automatically to all employees assigned to that policy — including when a break becomes required, how it's flagged if it's missed, short, or late, and whether early clock-ins are blocked outright.
Quick Answer
To configure breaks for a Time Policy:
Click Company in the left navigation, then click Time settings > Policies.
Click Edit policy on the policy you want to update.
Click Breaks in the policy left navigation.
Click the pencil icon next to a break type to set duration, add Break requirements, and optionally enable break lockout.
Click Save.
Nothing here is on by default — a break type only starts generating alerts once you add at least one Break requirement to it.
Step-by-Step Instructions
This feature is available on the Raken web app only.
Step 1: Navigate to Breaks
Log into the Raken web app. Click Company in the left navigation, then click Time settings > Policies. Click Edit policy on the policy you want to configure, then click Breaks in the policy left navigation.
Step 2: Review the Breaks List
The default break types are pre-loaded: Rest break (10 min default, 5 min minimum, paid) and Meal break (30 min default, 30 min minimum, unpaid). The list shows: Types, Default duration, Minimum duration, Compensation, Auto-deduction, Requirements, and Enabled. If you've added Break requirements or turned on break lockout for a break type, that shows here too — for example, the Minimum duration column will note "Break lockout enforced" under the duration for any break type with lockout on.
Step 3: Enable or Disable Break Types
Use the toggle on the right of each break type to activate or deactivate it for this policy.
Step 4: Edit a Break Type
Click the pencil icon next to any break type to open the edit modal. From here you configure everything for that break type — duration, lockout, and Break requirements — in one place.
Duration and Compensation
Default duration (mins) — the standard length of the break
Minimum duration (mins) — the shortest allowable break; this also drives Short Break alerts and is the duration used by break lockout, if enabled
Compensation — paid or unpaid
Enforce Break Lockout
Toggle Enforce break lockout on to hard-block early clock-ins for this break type at Time Clock and Kiosk. When on, a worker cannot end the break and clock back in until the Minimum duration has elapsed. This is off by default and reuses the Minimum duration already set above — there's no separate duration to configure for lockout. See "How Break Lockout Works" below for the full behavior.
Break Requirements
Click + Add under Break requirements to define when this break becomes mandatory. Each requirement has two fields:
Shift longer than — the shift length at which this break becomes required (required field)
Must start before — the deadline by which the break must start to avoid a Late Break alert (optional)
You can add more than one requirement to the same break type — for example, a first meal break required for shifts over 6 hours, and a second meal break required for shifts over 10 hours. Click the X next to a requirement to remove it.
Until you add at least one Break requirement, that break type shows "No requirements set" and no alerts will fire for it — adding a requirement is what turns on alerting for that break type.
Step 5: Save
Click the orange Save button. The updated break settings apply to all future time cards for employees assigned to this policy.
Break Alerts — Missing, Short, and Late
Once a break type has at least one Break requirement configured, Raken automatically flags entries that don't meet it. There are three alert types:
Missing Break — a required break was never recorded within the expected window.
Short Break — a break was recorded but ended before the Minimum duration.
Late Break — a break was recorded but started after the "Must start before" deadline. This only fires if you've set that field — leave it blank and only Missing and Short alerts apply.
Alerts only appear on saved, completed entries — never while a time card is still being created. They rerun every time an entry is saved: an edit that fixes the issue clears the alert, and an edit that introduces one raises it. This applies uniformly whether the entry came from a manual time card, Supervisor Clock, Time Clock, or Kiosk.
Alerts cannot be dismissed — the only way to clear one is to fix the underlying time card (add the missing break, correct the duration, etc.).
Where alerts show up:
Inline on the Breaks column in Entries, Summary, and Weekly Grid (web), with a tooltip showing the specific detail — e.g., "Missing break - Meal break - 1 of 1 records missing" or "Late break - Meal break - start at 15:00, 210 min late"
On the Issues page, under a dedicated Breaks tab, alongside GPS, Clock out, Radius, and Overlap issue types
Inline on mobile entries, for both supervisors and field workers
See Raken Time Clock Geolocation Verification and Reporting for the full Issues page breakdown.
How Break Lockout Works
When Enforce break lockout is on for a break type, a worker who tries to clock back in before the Minimum duration has elapsed sees a message explaining why, and cannot proceed:
"This break is required to be at least [X] minutes to be compliant. If you need to clock in before the minimum, please contact your supervisor."
Applies to Time Clock and Kiosk only. Manual and supervisor-entered time cards are not affected.
Applies to everyone, including supervisors, when they're clocking in through Time Clock or Kiosk.
Supervisor Clock is the only override. A supervisor can end a worker's break early from Supervisor Clock — they'll see a warning that this breaks compliance, but can proceed. Overriding early will still trigger a Short Break alert under the alerting rules above.
Troubleshooting & FAQ
Do break changes apply to existing time cards?
No. Changes apply only to time cards created after the change is saved.
Can I have different break rules for different projects?
Yes. Assign a different Time Policy to a specific project using project-level exceptions. See Enabling and Managing Project-Level Time Policy Exceptions. When a project has its own policy with at least one Break requirement configured, and the full shift falls under that one policy, break rules are evaluated against the project's policy. Otherwise, the employee's assigned policy is used.
Can employees log their own breaks when using Time Clock?
Yes. When Time Clock is enabled, employees can log breaks directly from their device. The break types available are determined by the breaks configured in their assigned Time Policy.
What is the difference between paid and unpaid breaks?
Paid breaks count toward total hours for the day. Unpaid breaks are deducted. This affects overtime calculations — configure compensation type carefully to ensure accurate payroll.
Why aren't I seeing any Break Alerts?
Confirm the break type has at least one Break requirement configured with a "Shift longer than" value set — that's what turns alerting on. Also check that you're looking at a saved, completed entry; alerts don't show during time card creation.
Why isn't Late Break ever firing for a break type?
Late Break only fires when "Must start before" is set on the requirement. Without a deadline, only Missing and Short Break alerts apply.
Can I require a break for shorter shifts but a second break for longer ones?
Yes. Add a second Break requirement to the same break type with a longer "Shift longer than" threshold — for example, a first meal required over 6 hours and a second over 10 hours.
Does Raken have pre-built templates for state break laws (e.g., California)?
No. There are no pre-built state-law templates — you configure Break requirements to match your own company's policies and applicable law. This is intentional: Raken is a policy tool, not a compliance authority, and doesn't want to imply it's giving legal guidance on what your break rules should be.
Does break lockout make us compliant with break laws?
No. Break lockout and Break Alerts are policy tools that enforce the rules you configure and create a record — they don't determine whether your company is legally compliant. You're responsible for making sure your configured policies reflect the laws that apply to you.
Does turning on break lockout also turn on Break requirements, or vice versa?
No — they're independent. You can enable break lockout on a break type with no Break requirements configured, and you can configure Break requirements without ever turning on lockout. Turn on whichever pieces fit your situation.
Technical Specifications
Compatibility: Web app for configuration; alerts and lockout apply across web and mobile, Time Clock, and Kiosk
Offline Capability: No — configuration requires an active connection
Plan Required: All plans for basic break duration/compensation settings; Performance Plan for Break requirements, Break Alerts, and break lockout
Add-on Required: None
Role Required: Account Administrator only
Considerations
Only Account Administrators can create and edit break rules.
Break changes apply to future time cards only.
Break settings also apply to projects using project-level policy exceptions — a project policy is only used when the full shift falls under it and it has at least one Break requirement configured; otherwise the employee's assigned policy applies.
A break type generates no alerts until it has at least one Break requirement with a "Shift longer than" value set.
Break Alerts cannot be dismissed — the underlying time card must be corrected to clear one.
Break lockout applies to Time Clock and Kiosk only, not manual or supervisor-entered time cards. Supervisor Clock is the only override.
This is a policy tool, not a compliance authority — Raken does not determine or guarantee legal compliance with break laws.
More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!
