The Raken + Points North integration formats your Raken time card export to match the Points North import template — so you can download a pre-formatted CSV from Raken and import it directly into Points North without any manual reformatting.
Quick Answer
To enable the Points North integration:
Contact Raken Support to request that Points North be enabled for your account.
Once enabled, go to Company > Integrations, click the Points North tile, and click + Connect.
Requires the Performance Plan.
How It Works
This is a flat file / CSV export integration. Once enabled, Raken formats your time card export to match the Points North import template. You download the CSV from Raken and import it into Points North.
Before exporting, make sure all workers and users in Raken have a Classification assigned on their work logs — Points North requires this field for a successful import.
How to Enable the Integration
Step 1: Request Access
Contact Raken Support to request the Points North integration be enabled for your account. Once confirmed, proceed to step 2.
Step 2: Connect in Raken
Log into the Raken web app. Click Company in the left side navigation, then click Integrations. Click the Points North tile, then click the orange + Connect button. Your Raken time card and payroll CSV exports now use the Points North format.
How to Export Time Cards for Points North
Log into the Raken web app and click Time in the left side navigation.
Click Time cards, then click Timesheets.
Select the pay period you want to export.
Click the download icon in the top right and select Points North. The formatted CSV downloads to your device.
Log into Points North and import the CSV file. Contact Points North Support for help with the import process if needed.
Troubleshooting & FAQ
The import is failing — what should I check?
The most common cause is missing Classifications on worker entries. Make sure all workers and users in Raken have a Classification assigned on their work logs before exporting. Contact Raken Support for additional help.
Why does Points North require Classification on work logs?
Points North uses the Classification field to correctly categorize labor data during import. Without it, the import may fail or produce incorrect results.
Technical Specifications
Compatibility: Web app only (Raken side)
Integration type: CSV flat file export
Plan required: Performance Plan
Role required: Account Administrator to enable; all users can export
Considerations
Requires the Performance Plan and an active Points North account.
All workers and users must have a Classification on their work logs before exporting — this field is required by Points North for a successful import.
Integration must be enabled by Raken Support before it appears in your Integrations tile list.
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