Your employees are the foundation of your Raken account. Adding them to the Company Directory gives them access to the right projects, controls what they can see and do, and ensures your field and office teams stay connected. This article covers how to add individual employees, bulk import, and manage employee details over time.
Quick Answer
To add an employee to Raken, click Directory in the left side navigation bar, select Employees, then click + Employee. Choose a role, fill in their details, and click Save. They'll receive an email invitation to set up their account.
How to Add an Employee on the Web
Step 1: Navigate to Employees
Log into the Raken Web App. Click Directory in the left side navigation bar, then click Employees.
Step 2: Open the Add Employee Form
Click the orange + Employee button in the top right corner of the page.
Step 3: Select a Role
Choose the role that matches the employee's level of access in Raken:
Account admin — Admin access to the company account and all projects.
Project admin — Admin access to invited projects only.
Project member — Standard access to invited projects.
View only — Read-only access to invited projects.
Project Worker — Limited access to My Time and Schedule. Used for workers who clock in using Raken Time Clock.
Worker — No login. Time and activity is tracked by supervisors on their behalf.
Step 4: Enter Employee Details
Fill in the employee's information. First Name, Last Name, and Email are required for all roles except Worker. Optional fields include Phone, Employee ID, and Classification.
Step 5: Save
Click the orange Save button. The employee will receive an email invitation to create their Raken password.
Step 6: Assign to Projects
From the employee's profile page, click Projects in the left side menu to select which projects the employee should have access to.
How to Bulk Import Employees
To add multiple employees at once, click the ellipsis (…) button next to + Employee and select Import. Download the pre-formatted CSV sample file, complete it with your employee data, and upload it to import all employees at once.
How to Manage Employee Details on the Web
Step 1: Open the Employee Profile
Click Directory > Employees and click the employee's name.
Step 2: Edit the Relevant Section
Info — Name, contact info, role, and classification.
Default attributes — Default Shift, Cost Code, and Crew.
Projects — Project assignments.
Certifications — Certifications on file.
Notifications — Notification preferences.
Tasks — Assigned tasks.
Step 3: Save
Click the orange Save button.
Troubleshooting & FAQ
What's the difference between a Worker and a Project Worker?
A Worker has no Raken login — their time is entered by a supervisor. A Project Worker has a limited login with access to My Time and Schedule, and can clock in and out using Raken Time Clock.
Can I bulk assign employees to projects?
Yes. Check the boxes next to employee names on the Employees list, then use the bulk action options in the top right corner.
Can I deactivate an employee without deleting them?
Yes. Select the employee and choose Inactivate from the bulk actions. Their data is preserved but they lose access to Raken.
An employee didn't receive their invitation email — what do I do?
Open the employee's profile and click Resend invite. Ask them to check their spam folder.
Technical Specifications
Compatibility: Web app only for employee management
Data Format: CSV for bulk import
Plan Required: All plans
Role Required: Account Administrator
Considerations
Only Account Administrators can add, edit, and deactivate employees.
Workers do not require an email address. To give a Worker their own login, update their role to Project Worker and add an email address.
Employees must be assigned to a project before they can access it in Raken.
Role permissions can be customized under Company > Roles & permissions.
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More Questions?
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