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How to Add Report Email Recipients in Raken

In this article, learn how to set up automatic email distribution of daily reports to internal and external recipients in Raken.

Written by Carolina Manos
Updated today

Once your daily reports are signed, Raken can automatically distribute them to internal stakeholders and external partners—so everyone stays informed without manual effort.


Quick Answer

To add report email recipients:

  1. Log into the Raken Web App.

  2. Click Projects and select your project.

  3. Scroll down in the left menu, click Settings, then select Daily Reporting.

  4. Click the Recipients tab.

  5. Enter email addresses under Internal members or External members.

  6. Select your preferred send time and click Save.


How to Add Report Email Recipients on the Web

Step 1: Open Your Project

Log into the Raken Web App. Click Projects in the left side navigation bar and select the project you want to configure.

Step 2: Navigate to Daily Reporting Settings

Scroll down in the left side menu, click the Settings dropdown, and select Daily Reporting.

Step 3: Open the Recipients Tab

On the Daily Reporting settings page, click the Recipients tab.

Step 4: Add Email Addresses

Enter email addresses for people who should receive the completed daily report:

  • Internal members — People who should receive the full daily report (e.g., project managers, company leadership).

  • External members — People who need a high-level summary of daily progress (e.g., owners, clients, general contractors).

Step 5: Set the Send Time

Choose when the completed report should be delivered:

  • On sign — The report is sent immediately when it is signed.

  • Scheduled time — The report is sent the following day at a specific time. We recommend between 2–6 AM so it's at the top of recipients' inboxes by morning.

Step 6: Save

Click the Save button in the top right corner of the page.


Troubleshooting & FAQ

Can I add external stakeholders like a general contractor or owner?
Yes. Add their email addresses under the External members section. External recipients receive a summary version of the report, not the full internal report.

Can I set a different recipient list per project?
Yes. Recipients are configured per project under Settings > Daily Reporting > Recipients. Each project can have a unique distribution list.

What time zone is used for scheduled sends?
The scheduled send time is based on the time zone set in your Raken account settings.


Technical Specifications

  • Platform: Web App only

  • Access: Account Administrators and Project Administrators

  • Report format: PDF delivered by email

  • Send options: On sign or scheduled next-day delivery

  • Configuration: Per-project settings


Considerations

  • Performance Plan required. Automatic email distribution of daily reports is available on the Raken Performance Plan. Contact us at help@rakenapp.com for information on upgrading.

  • Review each project's recipient list whenever team assignments change to ensure the right people are receiving reports.


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More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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