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How to Use Forms in Raken

In this article, learn how to upload, complete, annotate, and manage forms in Raken from the web app and mobile app.

Written by Carolina Manos
Updated today

Raken Forms lets your team digitize, complete, and share any company or government-required document — directly from the web or mobile app. Upload a PDF, annotate it in the field, and share it instantly without printing, scanning, or emailing attachments back and forth.


Quick Answer

To complete and share a form in Raken:

  1. Open your project and navigate to Forms in the left side menu.

  2. Click or tap the + button and select a template or upload a new form.

  3. Complete and annotate the form, then save and share.


How to Use Forms on the Web

Step 1: Navigate to Forms

Log into the Raken web app. Click Projects in the left side navigation and select your project. In the project left side menu, click Forms.

Step 2: Add a Form

Click the orange + Form button in the top right corner. Two options appear:

  • Select form template — choose from company-level templates your admin has created and made available across all projects

  • Upload — upload a new PDF directly to this project

Step 3: Complete and Annotate

Once opened, the form displays in Raken's built-in document viewer. Use the annotation tools to fill in fields, add text, draw, highlight, or mark up the form. If you uploaded a fillable PDF, you can type directly into the form fields.

Step 4: Save

Click Save in the top right corner when complete. The form is stored in the project's Forms section.

Step 5: Manage a Form

Click the ellipsis (…) menu to the right of any saved form to access management options:

  • Edit — reopen and update the annotation

  • Download — save the completed form as a PDF to your device

  • Share — email the completed form to a recipient directly from Raken

  • Rename — update the form name

  • Duplicate — create a copy of the form for reuse

  • Delete — permanently remove the form from the project


How to Use Forms on Mobile

Step 1: Navigate to Forms

Open the Raken mobile app and tap Project Tools. Select your project. Tap Forms in the project tools grid.

Step 2: Add a Form

Tap the + button in the bottom right corner. Options appear:

  • Create new — start a form from a company template or upload a new one

  • Upload — upload a file from your device

  • Select form template — choose a pre-loaded company template

Step 3: Complete and Annotate

Tap the form to open it in the mobile document viewer. Use the annotation tools to add text, draw, highlight, or complete form fields. Tap any field to begin typing or drawing.

Step 4: Save and Share

Tap Save in the top right corner. The form syncs to the web app immediately. Tap the ellipsis (…) menu next to any saved form to share, export, rename, or delete it.


Managing Company-Level Form Templates

Account Administrators can create and manage form templates that are available across all projects. To access company-level templates, log into the Raken web app and navigate to Company > Forms.

From here you can upload PDF templates, view all forms completed across your entire account in the All Forms sub-section, and manage templates using the same ellipsis menu options (Edit, Download, Rename, Delete).


Troubleshooting & FAQ

What file types can I upload as a form?

Raken Forms supports PDF files. For the best field experience, use a fillable PDF — this allows your team to type directly into form fields rather than annotating over a static document.

Can I prefill a form template before sending it to the field?

Yes. Open the template from Company > Forms, annotate or prefill it, save it, and it will be available to your field team in the project Forms section.

Can I share a completed form with someone outside of Raken?

Yes. Use the Share option from the ellipsis menu to email the completed PDF directly from Raken to any email address.

Is Forms available on all plans?

Forms requires the Performance Plan. Contact your account manager to upgrade.


Technical Specifications

  • Compatibility: iOS 15+, Android 10+, and all major web browsers

  • Offline Capability: Yes — forms opened on mobile are available offline; changes sync on reconnect

  • Supported file types: PDF (fillable PDFs recommended for field use)

  • Plan Required: Performance Plan

  • Role Required: Account Administrator to manage company templates; all project users to complete and share forms


Considerations

  • Raken Forms requires the Performance Plan. Contact your account manager to add it to your account.

  • Fillable PDFs provide a significantly better experience for field users — text can be typed directly into designated fields rather than annotated over the document.

  • Forms are stored at the project level. Company-level templates are managed separately under Company > Forms and can be applied to any project.


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More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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