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How to Change Date and Time Stamp Settings in Raken

In this article, learn how to turn date and time stamps on or off for photos and entries on your Raken daily reports.

Written by Carolina Manos

Date and time stamps add transparency and accountability to your daily reports by showing exactly when entries were made and when photos were taken. Raken lets you control whether these stamps appear on your reports at the project or company template level.


Quick Answer

To toggle date and time stamps, go to Projects > [Your Project] > Settings > Daily Reporting > Daily report. Under Daily logs, toggle Photo date / time stamps and Entry date / time stamps on or off, then click Save.


What Date and Time Stamps Control

  • Photo date / time stamps — displays the date and time each photo was taken on your completed daily report PDF

  • Entry date / time stamps — displays the date, time, and author name for Work Log, Note, and Survey entries on your completed daily report PDF

Both settings are enabled by default. Disabling them removes this information from the report PDF — the data is still stored in Raken, it just won't appear on the printed report.

Photo timestamps always reflect when the photo was taken — this is consistent everywhere in Raken, regardless of where the photo is attached or how it got into the app. See the FAQ below for the full breakdown.


How to Change Stamp Settings at the Project Level

  1. Log into the Raken web app.

  2. Click Projects and select your project.

  3. Click Settings in the left side menu, then select Daily Reporting.

  4. Navigate to the Daily report tab.

  5. Under Daily logs, toggle Photo date / time stamps and/or Entry date / time stamps on or off.

  6. Click Save in the top right corner.


How to Change Stamp Settings at the Company Template Level

To apply the same stamp settings across multiple projects, update a Project Template.

  1. Log into the Raken web app.

  2. Click Company, then select Project templates.

  3. Click the ellipsis (…) next to the template and select Edit.

  4. Navigate to the Daily Report section.

  5. Toggle Photo date / time stamps and/or Entry date / time stamps as needed.

  6. Click Save.

  7. Return to the templates list, click the ellipsis, and select Apply to projects. Choose the relevant projects and click Apply.


Troubleshooting & FAQ

Does the photo timestamp always show when the photo was taken, no matter where it's attached or how it got into Raken?

Yes — this is consistent everywhere on the platform. A photo's timestamp always reflects when it was taken, regardless of which section it's attached to (Attachments, Notes, Time Cards, or Work Logs), and regardless of whether it was taken directly in the Raken app or uploaded from your device's camera roll. There is no part of Raken where a photo timestamp is supposed to show the upload time instead.

If I turn off stamps, does the data still get recorded?

Yes. Turning off date and time stamps only hides them from the report PDF. The timestamp data is still captured and stored in Raken — it just won't be visible on the printed report.

Can I apply these changes to multiple projects at once?

Yes. Update the stamp settings in a Project Template and use Apply to projects to push the change to multiple projects at the same time.


Technical Specifications

  • Compatibility: Web app only (settings); applies to reports on both web and mobile

  • Offline Capability: No — requires an active connection to update settings

  • Plan Required: All plans

  • Role Required: Account Administrator or Project Administrator


Considerations

  • Changes to report section settings take effect the following day.

  • Timestamps are enabled by default on all projects — disable them only if your stakeholders have requested a cleaner report format.

  • Photo timestamps reflect the taken time everywhere on the platform — Attachments, Notes, Time Cards, and Work Logs — whether the photo was taken in the Raken app or uploaded from outside it.


More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

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