Raken

Whether you have a quick question, need help with your account, or want to report an issue, the Raken Support team is ready to help.

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Live Chat: Start a chat at <a href="https://customers.rakenapp.com/raken-customer-success-hub" rel="nofollow noopener noreferrer" target="_blank">customers.rakenapp.com</a> — under 5 minutes during business hours.

Email: <a href="mailto:support@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">support@rakenapp.com</a>

Phone: 866-438-0646, Monday–Friday, 7:00 AM–7:00 PM ET

1. Live Chat: Start a chat at <a href="https://customers.rakenapp.com/raken-customer-success-hub" rel="nofollow noopener noreferrer" target="_blank">customers.rakenapp.com</a> — under 5 minutes during business hours.
2. Email: <a href="mailto:support@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">support@rakenapp.com</a>
3. Phone: 866-438-0646, Monday–Friday, 7:00 AM–7:00 PM ET

The fastest option. Chat directly with a support rep and get a response in under 5 minutes during business hours. Start a chat at <a href="https://customers.rakenapp.com/raken-customer-success-hub" rel="nofollow noopener noreferrer" target="_blank">customers.rakenapp.com</a>.

Send us a message at <a href="mailto:support@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">support@rakenapp.com</a>.

Call us at 866-438-0646. Support hours: Monday–Friday, 7:00 AM–7:00 PM ET.

On the Raken web app or mobile app, click or tap Forgot Password.

Enter the email address associated with your Raken account and click Continue.

Click the reset link in your email and follow the prompts to create a new password. Didn't receive the email? Check your spam folder. If it's not there, contact us via chat or at <a href="mailto:support@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">support@rakenapp.com</a> and we'll reset it manually.

Check our <a href="https://rakenapp.statuspage.io/" rel="nofollow noopener noreferrer" target="_blank">System Status page</a> for real-time updates on any active incidents or outages.

Monday–Friday, 7:00 AM–7:00 PM ET. If you reach out outside of business hours, we'll respond on the next business day.

Email <a href="mailto:hello@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">hello@rakenapp.com</a> or call 858-290-4477.

The <a href="https://help.rakenapp.com">Raken Help Center</a> has step-by-step articles for every feature. The <a href="https://customers.rakenapp.com/" rel="nofollow noopener noreferrer" target="_blank">Raken Learning Center</a> has video tutorials and training guides.

Support channels: Live chat, email, phone

Support hours: Monday–Friday, 7:00 AM–7:00 PM ET

Response goal: Within 5 minutes during business hours

- Support channels: Live chat, email, phone
- Support hours: Monday–Friday, 7:00 AM–7:00 PM ET
- Response goal: Within 5 minutes during business hours
- Plan Required: All plans

For urgent issues outside business hours, leave a voicemail at 866-438-0646 and we'll follow up at the start of the next business day.

Check the <a href="https://rakenapp.statuspage.io/" rel="nofollow noopener noreferrer" target="_blank">System Status page</a> first to confirm if a known incident is in progress.

- For urgent issues outside business hours, leave a voicemail at 866-438-0646 and we'll follow up at the start of the next business day.
- Check the <a href="https://rakenapp.statuspage.io/" rel="nofollow noopener noreferrer" target="_blank">System Status page</a> first to confirm if a known incident is in progress.

<a href="https://help.rakenapp.com/en/articles/14447806-how-to-reset-your-raken-password">How to Reset Your Raken Password</a>

<a href="https://help.rakenapp.com/en/articles/14447796-setting-up-your-raken-account">Setting Up Your Raken Account</a>

- <a href="https://help.rakenapp.com/en/articles/14447806-how-to-reset-your-raken-password">How to Reset Your Raken Password</a>
- <a href="https://help.rakenapp.com/en/articles/14447796-setting-up-your-raken-account">Setting Up Your Raken Account</a>

Feel free to <a href="mailto:support@rakenapp.com" rel="nofollow noopener noreferrer" target="_blank">email us</a> or call us at 866-438-0646. We're always glad to answer your questions!

In this article, learn how to contact Raken Support, reset your password, and check for known system issues.

Contacting Raken Support

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Contacting Raken Support

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