Managing your team, subcontractors, and external contacts in Raken starts with understanding two key tools: the Company Directory and the Project Directory. Together, they give you a complete picture of who's in your organization and who's working on each job.

The Company Directory is your organization-level hub for managing three types of entities in Raken:

The Company Directory gives you a single, centralized place to manage employee roles, invite team members, and maintain contact information for external partners—without having to manage each piece separately per project.

While the Company Directory manages your organization-wide team, the Project Directory lets you control who is assigned to and has access to each individual project in Raken. From the Project Directory, you can add or remove employee access, associate companies with a project, and manage collaborator access on a job-by-job basis.

The best place to begin is the Company Directory—where you can add and manage your employees, set up the companies and contacts you work with, and control how your team is organized across your account. Once your organization-level directory is in order, use the Raken Project Directory to assign the right people and companies to individual projects.

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!