RFIs are now live in Raken. Create, share, track, and close Requests for Information directly from your Raken web or mobile app — keeping every project question organized, documented, and resolved without the chaos of email chains.
What Are RFIs?
A Request for Information (RFI) is a formal document used in construction to clarify questions about project plans, specifications, contracts, or field conditions. When something is unclear or needs interpretation — from a drawing discrepancy to an ambiguous spec — an RFI is how the question gets asked, tracked, and answered on record.
RFIs play a critical role in keeping projects on schedule and budget. Without a clear system, they get buried in email threads, responses get lost, and the project stalls waiting for answers. Raken's RFI tool gives your team a dedicated, structured workflow for managing RFIs from creation to close — accessible from the field or the office.
What You Can Do with RFIs in Raken
Create RFIs from Web or Mobile
Build a complete RFI directly from the field or office. Add a title, due date, question, cost code, and potential impact flags (cost, schedule, or plan). Attach photos, marked-up drawings, or documents. Assign an RFI Manager, Assignees, and CC recipients — including external contacts who don't have a Raken account.
Share and Notify Automatically
Raken sends automatic notifications to all assignees and CC'd contacts when an RFI is created or updated. No manual email required — everyone who needs to know is notified in real time, and automated reminders keep responses moving toward the due date.
Collect Responses via Guest Mode
External partners — architects, engineers, owners — don't need a Raken account to respond. They receive an email with a secure link that lets them view the full RFI, all attachments, and the complete history, and submit a response with their own attachments. Raken captures every interaction in a full audit trail.
Track and Filter Across Projects
See all open, pending, and closed RFIs at a glance from the project-level RFI list or the company-level RFI dashboard. Filter by status, assignee, due date, and impact type. Color-coded statuses and overdue flags help you stay ahead of blockers before they become delays.
Export and Report
Download a PDF or CSV report of your project's RFIs — showing each RFI's number, title, assignees, due date, response count, and status, plus a summary of open, closed, and overdue counts. Reports can be emailed directly from Raken.
RFI + Bluebeam Integration
Raken RFIs integrate with Bluebeam Studio Sessions for real-time PDF collaboration. Create a linked Bluebeam Session directly from an RFI to enable simultaneous markup and review. Finalized markups are automatically returned to the Raken RFI as new attachments — no manual file management needed. Requires a Bluebeam Core or Complete license.
Learn More
Ready to start using RFIs in Raken? The following articles walk you through the full workflow:
How to Use RFIs in Raken — step-by-step guide to creating, assigning, responding to, and closing RFIs on web and mobile.
Integrating Bluebeam with Raken — how to connect Bluebeam Studio Sessions to your Raken RFIs for real-time collaborative markup.
RFI and Certifications Reports in Raken — how to export RFI reports as PDF for documentation and project audits.
Considerations
RFIs require the Performance Plan.
Trial accounts include up to 10 RFIs and 5 guest users per RFI to evaluate the feature.
External recipients (architects, engineers, owners) can respond to RFIs via guest mode without a Raken account.
The Bluebeam integration requires the Performance Plan and an active Bluebeam Core or Complete license.
More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!
