Raken lets you set customizable push notifications on your mobile device so you never forget to complete a daily report. You can also control missed daily report email notifications at the project level — either for all team members or for specific individuals.

Quick Answer

To stop missed daily report emails for a specific employee:

Go to Projects in the left navigation and open the project.
Click Settings, then click Notifications.
Find the employee and uncheck Missed Reports.
Click Save.

To turn off missed daily report emails for everyone on a project:

Go to Projects in the left navigation and open the project.
Click Settings, then click Daily Reporting.
Uncheck Send missed report notifications.
Click Save.

Missed Daily Report Email Notifications

Raken sends an automated email notification when a daily report is not completed by the end of a project's required reporting day. There are two ways to stop these emails depending on whether you want to turn them off for a specific person or for everyone on the project.

Option 1: Turn Off for a Specific Employee

Use this option when one or more specific team members should no longer receive missed report emails for a project.

Log into the Raken web app.
Click Projects in the left navigation and open the project.
Click Settings, then click Notifications.
Find the employee in the list and uncheck Missed Reports.
Click Save.

Note: this setting must be updated on each project individually.

Option 2: Turn Off for Everyone on the Project

Use this option to stop missed report emails for all team members assigned to a project.

Log into the Raken web app.
Click Projects in the left navigation and open the project.
Click Settings, then click Daily Reporting.
Uncheck Send missed report notifications.
Click Save.

Note: this setting must be updated on each project individually.

Collaborators — Contact Support

The Notifications settings described above apply to employees on your account. If a collaborator (external contact) is receiving missed daily report emails and needs to be removed, please contact Raken Support — this cannot be done by the account administrator directly.

How to Set Up Personal Notifications on Mobile

Step 1: Open Notifications Settings

Open the Raken mobile app. Tap More in the bottom navigation bar, then tap Notifications.

Step 2: Set Your Work Week

Tap My work week and specify which days of the week you work. Reminders will only be sent on your selected working days.

Step 3: Configure Your Reminders

Choose the reminders that apply to you:

Daily report reminders — toggle on and set the time of day you want to be reminded to complete your daily report.
Clock in/out reminders — set a reminder to clock in at the start of your shift and clock out at the end.
Add custom reminders — create reminders for any other tasks or recurring items specific to your workflow.

Step 4: Save

Tap Save in the top right corner to apply your settings.

Troubleshooting & FAQ

I opted out of notifications but I'm still getting daily emails — how do I stop them?

Personal notification opt-outs do not affect project-level missed report emails. To stop those, go to Projects > [Project] > Settings > Notifications and uncheck Missed Reports for your name. If you don't see your name listed, contact your Account Administrator or Raken Support.

A collaborator is receiving missed report emails — how do I turn that off?

Collaborator notification settings cannot be managed by the account administrator directly. Please contact Raken Support and provide the collaborator's email address and the project name — we'll take care of it for you.

What's the difference between the Notifications setting and the Daily Reporting setting?

Notifications (Projects > Settings > Notifications) controls missed report emails per individual employee. Daily Reporting (Projects > Settings > Daily Reporting > Send missed report notifications) is a project-wide toggle that turns off missed report emails for everyone on the project at once.

I'm not receiving reminders even though I set them up — why?

Check that Raken has permission to send notifications on your device. On iOS, go to Settings > Raken > Notifications. On Android, go to Settings > Apps > Raken > Notifications.

Can I set different reminder times for different days?

Not currently — one reminder time applies to all selected working days. Use Add custom reminders to create day-specific notifications if needed.

Technical Specifications

Compatibility: iOS 15+, Android 10+ for mobile reminders; all major web browsers for project notification settings
Offline Capability: No — requires an active connection to save notification settings
Plan Required: All plans
Role Required: All users for personal reminders; Account Administrator or Project Administrator for project-level notification settings

Considerations

There are two separate settings for missed report emails: Notifications (per employee) and Daily Reporting (project-wide). Use the right one for your situation.
Collaborator missed report email notifications cannot be managed by the account administrator — contact Raken Support.
Personal mobile opt-outs do not stop missed report emails — the project-level settings must be updated.
Both settings must be updated on each project individually.
Mobile reminders will only fire on the days specified in your My work week settings.
Device-level notification permissions must be enabled for Raken reminders to work.

How to Set Up Daily Reminders in Raken