Raken Insights automatically tracks which team members are submitting the most daily reports and entries. The Top Users view in Insights gives you visibility into field engagement — helping you identify who is consistently logging their work and who may need a nudge.
Quick Answer
To view Top Users, log into the Raken web app, click Dashboard, click Insights, and scroll down to the Top Users table in the Daily logs section.
Note: The Top Users widget is currently unavailable. Raken is working on improvements to this feature.
How to View Top Users
Log into the Raken web app.
Click Dashboard in the left side navigation.
Click Insights, then click Daily logs in the sub-menu.
Scroll down to the Top Users section.
Note: The Top Users widget is currently unavailable. A message will display in its place while improvements are underway. This article will be updated when the feature is restored.
Troubleshooting & FAQ
Why is the Top Users widget not showing data?
The Top Users widget has been temporarily disabled while Raken makes improvements to this feature. A customer-friendly message is displayed in its place. The widget will be restored in a future update.
Is there another way to see individual user activity?
Yes. The Activity feed under Dashboard > Activity shows a real-time chronological list of all field submissions by team member across your projects. You can filter by team member to see their individual activity.
Technical Specifications
Compatibility: Web app only
Offline Capability: No — requires an active connection
Plan Required: Performance Plan
Role Required: Account Admin (all projects); Project Admin or Member (assigned projects only)
Considerations
The Top Users widget is currently unavailable — a message is displayed in its place while improvements are underway.
Use Dashboard > Activity to view individual team member activity in the meantime.
More Questions?
Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!