Skip to main content

What Are Time Policies in Raken? (And How to Set Them Up)

In this article, learn what Time Policies are in Raken and how to set them up to control how your team tracks time.

Written by Carolina Manos
Updated over a week ago

Time Policies are the foundation of time tracking in Raken. They define the rules that govern how every employee on your account logs, verifies, and gets paid for their time — from overtime calculations and break types to pay types, shifts, and premiums. Every time card follows the rules set in a policy, so getting this right before your team starts tracking is essential.


Quick Answer

To set up a Time Policy in Raken:

  1. Log in to the Raken web app and click Company in the left navigation menu.

  2. Click Time, then click Policies.

  3. Click Edit policy on an existing policy, or click + New policy to create one.

  4. Work through each section: Settings, Overtime rules, Breaks, Rounding, Pay types, Shifts, Employees.

  5. Click Save & finish when done.

Changes apply to all future time cards for employees assigned to the policy. Existing time cards are not retroactively updated.


What Is a Time Policy?

A Time Policy is a set of rules that controls how time is captured and calculated for the employees assigned to it. Every Raken account has at least one policy. If only one policy exists, all employees are automatically assigned to it. Accounts with multiple policies — for example, one for union crews and one for salaried staff — assign employees to policies individually.

Every time card created in Raken follows the rules of the policy assigned to the employee who logged it. This includes how overtime is calculated, which breaks are tracked, and which pay types are available.


What Each Policy Section Controls

Settings

The Settings section defines how employees log their time and whether verification is required.

Time tracking — choose one or more entry methods to enable for this policy:

  • Supervisor entries (simple) — supervisors enter total hours worked only

  • Supervisor entries (detailed) — supervisors must enter start and end times

  • Kiosk mode — employees clock in and out from a shared device

  • Employee time clock — employees clock in and out on their own devices

Verification (requires Time Clock add-on)

  • Photo ID — requires employees to take a selfie at clock-in and clock-out. Raken's AI matches the photo against the employee's profile to prevent buddy punching.

  • Clock in questions — prompts employees with custom questions when they clock in

  • Clock out questions — prompts employees with custom questions when they clock out

Geofencing (requires Time Clock add-on)

Geofencing controls location-based rules for employees clocking in and out. Options include:

  • Flag employees who clock in while off-site

  • Send location-based reminders to clock in or out

  • Prevent employees from clocking in when outside the project radius

Production

  • Require supervisors to track production — prompts production data entry alongside time entries

  • Require cost codes on all time card entries (Time Clock and Kiosk users only) — makes cost code selection mandatory for employees clocking in

  • Allow employees to select cost codes (Time Clock and Kiosk users only) — lets employees choose their own cost code when clocking in


Overtime Rules

Overtime rules determine how captured time is automatically categorized into pay types (Regular Time, Overtime, Double Time, etc.). Rules can be set by total weekly hours, total daily hours, or consecutive days worked.

Raken also provides pre-built overtime rule templates for the most common setups:

  • Standard 40

  • Standard 8/40

  • Standard 4/10

  • California

  • California 4/10

  • Exempt

Overtime is calculated automatically server-side every time a time card is created or edited — regardless of the order entries are added.

For detailed setup steps, see: Creating Overtime Rules for Time Policies | Overtime Rule Templates


Breaks

Break settings determine which break types are available for employees to log and how they are tracked. Default breaks include:

  • Default Policy Rest — 10 minutes, paid

  • Default Policy Meal — 30 minutes, unpaid

For each break type, you can configure: default duration, minimum duration, and compensation (paid or unpaid). Break tracking can require start and end time, start time and duration, or duration only.

For detailed setup steps, see: Creating Breaks for Time Policies


Rounding

Rounding rules automatically adjust time card entries to align with your company's timekeeping practices. Options include: nearest interval, round up, round down, and employee-favorable rounding. Available intervals: 5, 6, 10, 15, or 30 minutes. Rounding can also be applied to break start and end times.

For detailed setup steps, see: Creating Rounding Rules for Time Policies


Pay Types

Pay types define the categories available when employees or supervisors log time. Default pay types include:

  • Regular Time (RT)

  • Overtime (OT)

  • Double Time (DT)

  • Drive Time

  • Hazard Pay

  • New York Overtime (NY OT)

Custom pay types can be added using the + Add pay type button. At least two pay types must be active at all times per policy to support overtime rule calculations.

For detailed setup steps, see: Creating Pay Types for Time Policies


Premiums (Performance Plan required)

Premium rules automatically assign pay types for hours worked on specific days or shifts — without requiring manual overrides. Three premium types are available:

  • Weekend — applies to work performed on defined weekend days

  • Shift — applies to specific shift windows (e.g., early starts, late finishes, night shifts)

  • Holiday — applies to work performed on defined public holidays

For detailed setup steps, see: How to Set Up Overtime Premiums in Raken


Holidays (Performance Plan required)

The Holidays section lets you define company holidays within the policy. Holidays integrate directly with the Premiums section — when a Holiday premium rule is active, any time worked on a defined holiday is automatically assigned the holiday pay type.


Shifts

Shifts associate time card entries with specific work periods — such as day shift, night shift, or swing shift. Once shifts are created, employees or supervisors can select the applicable shift when logging time.

For detailed setup steps, see: Creating Shifts for Time Policies


Employees

The Employees section shows all employees in your organization. Use this section to assign employees to the policy. All employees must be assigned to at least one policy at all times.

Tip: Enabling Set as default in the Settings section automatically assigns all new employees added to your account to this policy.

For detailed setup steps, see: Assigning Employees to Time Policies


How to Set Up a Time Policy

This feature is only available on the Raken web app.

Step 1: Navigate to Policies

Log in to the Raken web app. Click Company in the left navigation menu. Click Time, then click Policies. The Policies page shows a summary of all existing policies including their current settings.

Step 2: Open the Policy Editor

Click Edit policy on the policy you want to configure. To create a new policy, click + New policy in the top right corner.

Step 3: Configure Settings

Enter a Policy name. Toggle Set as default if this policy should be automatically assigned to new employees. Configure your Time tracking, Verification, Geofencing, and Production settings as needed. See the section descriptions above for details on each option.

Click Next: Overtime rules to continue.

Step 4: Configure Overtime Rules

Select a pre-built template or configure custom rules for daily and weekly overtime thresholds. Overtime is applied automatically — no manual pay type assignment needed.

Click Next: Breaks to continue.

Step 5: Configure Breaks

Review the default break types (Rest and Meal). Edit duration, minimum duration, or compensation as needed. Toggle breaks off if they are not applicable to this policy.

Click Next: Rounding to continue.

Step 6: Configure Rounding

Toggle rounding on if your company's timekeeping policy requires time entry adjustments. Select the rounding method and interval. Optionally enable rounding for break times.

Click Next: Pay types to continue.

Step 7: Configure Pay Types

Toggle pay types on or off based on what applies to employees under this policy. Add custom pay types using + Add pay type if needed. Ensure at least two pay types remain active.

Click Next: Shifts to continue.

Step 8: Configure Shifts

Click + Add shift to create shifts if applicable. Name each shift and define its time window. Shifts are optional — skip this section if not needed.

Click Next: Employees to continue.

Step 9: Assign Employees

Check the box next to each employee who should be assigned to this policy. Use the Assigned, Active, and Search filters to find employees quickly.

Step 10: Save

Click Save & finish. The policy is now active. All future time cards for assigned employees will follow the rules configured in this policy.


Frequently Asked Questions

Are Time Policies required to use Raken for time tracking?

Yes. Time Policies must be set up and active before employees can track time in Raken. See Getting Started With Time Tracking in Raken for the full setup sequence.

Can I have more than one Time Policy?

Yes. You can create multiple policies — for example, separate policies for union crews, salaried employees, and subcontractors. Each policy can have different overtime rules, break types, pay types, and shifts. Employees must be assigned to at least one policy.

What happens if an employee isn't assigned to any Time Policy?

All employees must be assigned to at least one policy. If only one policy exists in your account, all employees are automatically assigned to it. If you create additional policies, you'll need to manually assign employees to the relevant policy.

Do Time Policy changes affect existing time cards?

No. Policy changes only apply to time cards created after the change is saved. Existing time cards are not retroactively updated. If you need to correct previously submitted time cards, edit them directly in the Time tab.

What's the difference between Overtime Rules and Premiums?

Overtime Rules automatically categorize total hours into Regular Time, Overtime, or Double Time based on daily or weekly thresholds. Premiums automatically assign pay types for hours worked on specific days or during specific shift windows — such as weekends, holidays, or night shifts. Both can be active on the same policy at the same time.

Can Project Admins set up Time Policies?

No. Only Account Administrators can create and edit Time Policies.


Technical Specifications

Platform

Web app only

Offline capability

No — requires an active internet connection

Role required

Account Administrator

Plan required

No plan restrictions for core settings. Premiums and Holidays require the Performance Plan.

Add-on required

Time Clock add-on required for Verification and Geofencing features


Considerations

  • Only Account Administrators can create and edit Time Policies.

  • All employees must be assigned to at least one Time Policy at all times.

  • Time Policy changes apply to future time cards only — existing time cards are not retroactively updated.

  • Overtime is recalculated server-side automatically every time a time card is created or edited.

  • Verification features (Photo ID, Clock in/out questions) and Geofencing require the Time Clock add-on.

  • Premiums (Weekend, Shift, Holiday) and Holidays require the Performance Plan.

  • The Require cost codes and Allow employees to select cost codes production settings apply to Time Clock and Kiosk users only.

  • At least two pay types must remain active per policy at all times.

  • Enabling Set as default on a policy automatically assigns it to all new employees added to the account.


Related Articles

  • Getting Started With Time Tracking in Raken

  • Assigning Employees to Time Policies

  • Creating Overtime Rules for Time Policies

  • Overtime Rule Templates

  • How to Set Up Overtime Premiums in Raken

  • Enabling and Managing Project-Level Time Policy Exceptions


More Questions?

Feel free to email us or call us at +1 866-438-0646. We're always glad to answer your questions!

Did this answer your question?